John Hansen | Page 2

Overall the service quality was good However, the employee who initially took care of paperwork was terrible When the jobs were done, another employee finished the work and he was very kind employee who initially took care of paperwork was terrible When the jobs were done, another employee finished the work and he was very kind More

by Kings Verified Customer Verified Customer

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Dealership is doing just fine work. Service is good. The vendor team is mostly friendly. Service is good. The vendor team is mostly friendly. More

by Lev manu Verified Customer Verified Customer

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John Hansen is the only reason why we continue to take our (older) RAV4 to Westboro Toyota. We respect and trust his advice and recommendations. He has never steered us wrong. our (older) RAV4 to Westboro Toyota. We respect and trust his advice and recommendations. He has never steered us wrong. More

by Marizelle Montoya Verified Customer Verified Customer

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Excellent service and quick service, how I like to do business Thank you for your help and getting me in when I needed to have service. Great experience business Thank you for your help and getting me in when I needed to have service. Great experience More

by julieg299 Verified Customer Verified Customer

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It was great that the dealership could diagnose my problem the first day it happened. I returned the next day to have my car fixed After two hours, I was informed that someone ordered only one of the problem the first day it happened. I returned the next day to have my car fixed After two hours, I was informed that someone ordered only one of the needed parts. I had to return the next day. Luckily, my car was fixed promptly. I am concerned that the problem with the car may have occurred to other Prius owners. I saw some discussion on the Prius Chat forum. I also was charged more than expected, parts only $25.96, but the labor charge was $363 with an additional miscellaneous-'customer pay charge supply waste for repair order.' More

by SPEECHLC Verified Customer Verified Customer

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Always a great experience I'm always informed and the employees at the dealership are always friendly and respectful employees at the dealership are always friendly and respectful More

by RON40D Verified Customer Verified Customer

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Professional service Done Service was prompt, professional and John was helpful and answered my questions professional and John was helpful and answered my questions More

by SUSANWCB Verified Customer Verified Customer

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Great service! ! Everyone is knowledgeable and very nice!! I always have my cars serviced at the dealership!! ! Everyone is knowledgeable and very nice!! I always have my cars serviced at the dealership!! More

by joyceiorton Verified Customer Verified Customer

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I have been an on and off customer since 1977, Arthur Tonnelli sold me my first new Toyota. Also there was a mechanic that worked there that I wholly trusted. I've done business with other Toyota Dealers Tonnelli sold me my first new Toyota. Also there was a mechanic that worked there that I wholly trusted. I've done business with other Toyota Dealers, I found Westboro Toyota to be the most satisfying. More

by captainjim Verified Customer Verified Customer

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I have been an on and off customer since 1977, Arthur Tonnelli sold me my first new Toyota. Also there was a mechanic that worked there that I wholly trusted. I've done business with other Toyota Dealers Tonnelli sold me my first new Toyota. Also there was a mechanic that worked there that I wholly trusted. I've done business with other Toyota Dealers, I found Westboro Toyota to be the most satisfying. More

by captainjim Verified Customer Verified Customer

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