Keaton Braun is hands down the best Service Advisor in
the city and probably the entire region. I take all of our vehicles there even if they aren't a Nissan.
the city and probably the entire region. I take all of our vehicles there even if they aren't a Nissan.
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by KOMETSFAN2007
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2023 -
Fort Wayne Nissan responded
Thank you for taking the time to leave us a five-star review. We're thrilled to hear that you found your experience with Keaton to be a positive one.
Thank you for choosing Fort Wayne Nissan. We appreciate your business and hope to see you again soon!
Please avoid.
My daughter traded in a toyota for a Terrain. The toyota was not paid off, it took finance over two weeks to send the payoff which was sent to the wr
My daughter traded in a toyota for a Terrain. The toyota was not paid off, it took finance over two weeks to send the payoff which was sent to the wrong place. Took another month to send to correct place at which time it is now deliquent and toyota is sending letters asking for payment. Kicker, I am a cosigner on the trade. Now, we both have deliquent marks on credit. Called John, sales manager who claims " gee I don't know anything about it, let me transfer you" Finance; gee I don't know anything about it, let me ask salesman. Who of course........you guessed it. Avoid, avoid, avoid. All we get is "we'll call you back" unfounded and should be illegal. Do they not have an inventory clerk? Responsible manager? Someone to take responsibility?
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by Mr. Stech
Other Employees Tagged:
Jonathan Ankney, Cody Barney, Corey Horn
Mar 02, 2023 -
Fort Wayne Nissan responded
Mr. Stech, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Falling short of meeting your expectations is not to the standards we strive to achieve. Please reach out to us at (260) 484-9500 when you can so we can address this situation directly. Thank you and have a great day. We hope to hear from you soon.
Fort Wayne Nissan
Everyone was nice and helpful.
Keidrick was new, but got us the information we needed and was very polite and honest.
Keidrick was new, but got us the information we needed and was very polite and honest.
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by LOREN3
Verified Customer
Verified Customer
Other Employees Tagged:
Keidrick Wyatt- New employee- Did a great job
Feb 26, 2023 -
Fort Wayne Nissan responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Nissan.
Everyone was so pleasant and helpful.
I couldn't ask for a better team to help me purchase my new car. They made me feel like I was their best friend. They went over and beyond to make me
I couldn't ask for a better team to help me purchase my new car. They made me feel like I was their best friend. They went over and beyond to make me feel comfortable.
Thank you for all your help Gage Underwood, John in Finance and John Hefty!!
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by DEBHAAS
Verified Customer
Verified Customer
Other Employees Tagged:
Lamila Talam, Gage Underwood, John in Finance Dept.
Feb 23, 2023 -
Fort Wayne Nissan responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Nissan!
Great experience.
..sales team was outstanding. Excellent customer service. Appreciate the attention and quick process.
..sales team was outstanding. Excellent customer service. Appreciate the attention and quick process.
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by tvgroves
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe Navarro
Feb 07, 2023 -
Fort Wayne Nissan responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Feb 08, 2023 -
Fort Wayne Nissan responded
Tvgroves, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future.
Best wishes,
Fort Wayne Nissan
Everyone involved made me feel relaxed and comfortable.
I would recommend this car store to all my friends.
I would recommend this car store to all my friends.
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by WILLIEJUR
Verified Customer
Verified Customer
Other Employees Tagged:
Dominique
Feb 02, 2023 -
Fort Wayne Nissan responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! John, Dominque, and our team here at Fort Wayne Nissan are glad to have you as a customer.
Peyton Housholder was the best car salesman I have ever
worked with. His help in every phase of the prosses was amazing.
worked with. His help in every phase of the prosses was amazing.
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by MUDHEN36
Verified Customer
Verified Customer
Jan 22, 2023 -
Fort Wayne Nissan responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Peyton here at Fort Wayne Nissan.
Did a good joob assisting me get into a vehicle in my
price range, that was clean and a good deal for the price.
price range, that was clean and a good deal for the price.
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by WMOORE2119
Verified Customer
Verified Customer
Other Employees Tagged:
Cody Barney
Jan 15, 2023 -
Fort Wayne Nissan responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Nissan are glad to have you as a customer.
We were "car" hunting - we went to a few different
dealers because we were downsizing and had not really decided what we wanted. We were impressed from the get-go with John and Peyton. Very easy to ta
dealers because we were downsizing and had not really decided what we wanted. We were impressed from the get-go with John and Peyton. Very easy to talk with, they understood we were "looking only" at that point and there was no added pressure, which we really appreciated! We ended up buying a 2023 Rogue and we are enjoying it. Very happy with our experience.
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by SEACHICK08
Verified Customer
Verified Customer
Jan 08, 2023 -
Fort Wayne Nissan responded
Congratulations on your new vehicle! We are so glad that John and Peyton had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new 2023 Rogue, and we look forward to continuing to serve you in the future!
I was pleased with the service.
Everyone was extremely helpful every step of the way.
Everyone was extremely helpful every step of the way.
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by SANLERA52
Verified Customer
Verified Customer
Other Employees Tagged:
Cody Barney, Lamila Talam
Jan 07, 2023 -
Fort Wayne Nissan responded
Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!