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John Hefty
John Hefty at Fort Wayne Nissan

John Hefty | Page 3

Sales

Fort Wayne Nissan

4909 Lima Rd.
Fort Wayne, IN 46808

5.0
37 Reviews
5.0

37 Reviews

Write a Review

37 Reviews of John Hefty

February 06, 2023

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Employee Rating

Great experience. ..sales team was outstanding. Excellent customer service. Appreciate the attention and quick process. More

by tvgroves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Navarro

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Feb 07, 2023

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 08, 2023

Fort Wayne Nissan responded

Tvgroves, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Fort Wayne Nissan

February 01, 2023

Dealership Rating
Employee Rating

Everyone involved made me feel relaxed and comfortable. I would recommend this car store to all my friends. More

by WILLIEJUR
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominique

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Feb 02, 2023

Fort Wayne Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! John, Dominque, and our team here at Fort Wayne Nissan are glad to have you as a customer.

January 22, 2023

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Employee Rating

Peyton Housholder was the best car salesman I have ever worked with. His help in every phase of the prosses was amazing. More

by MUDHEN36
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peyton Housholder , Kevin Amorini

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Jan 22, 2023

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Peyton here at Fort Wayne Nissan.

January 14, 2023

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Employee Rating

Did a good joob assisting me get into a vehicle in my price range, that was clean and a good deal for the price. More

by WMOORE2119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney

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Jan 15, 2023

Fort Wayne Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Nissan are glad to have you as a customer.

January 07, 2023

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Employee Rating

We were "car" hunting - we went to a few different dealers because we were downsizing and had not really decided what we wanted. We were impressed from the get-go with John and Peyton. Very easy to ta More

by SEACHICK08
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peyton Housholder , Kevin Amorini

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Jan 08, 2023

Fort Wayne Nissan responded

Congratulations on your new vehicle! We are so glad that John and Peyton had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new 2023 Rogue, and we look forward to continuing to serve you in the future!

January 06, 2023

Dealership Rating
Employee Rating

I was pleased with the service. Everyone was extremely helpful every step of the way. More

by SANLERA52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney , Lamila Talam

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Jan 07, 2023

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 02, 2023

Dealership Rating
Employee Rating

Service department is the worst I've ever seen. Sales staff seems to be slightly on the dishonest side More

by JOSHUA.D.TIMBROOK
Recommend Dealer
No

Other Employees Tagged: Cody Barney , Lamila Talam

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Jan 06, 2023

Fort Wayne Nissan responded

We're sorry to hear of your disappointment. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jan 06, 2023

JOSHUA.D.TIMBROOK responded

This dealership will respond publicly to all negative feedback stating they are willing to resolve, but its really just a PR stunt. I have already been in contact, there is nothing more they can do. They will upsell and force you to take addons that arent even installed, they dont do what they say. Such as a flat tire they said there was a nail and they fixed it, took it to another service department due to continued issues and the nail was still in the tire. Said they replaced the tail lights but did not. They were instructed to just ship them to me, they said they did only to find they did not. The service department here is the worst I have ever dealt with. If you are thinking of purchasing a car here or scheduling service go find another place because they are worthless and dont actually do anything.

December 09, 2022

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Employee Rating

Very professional atmosphere friendly and family oriented would really recommend friends and family to visit this place More

by MOESANTIVONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peyton Housholder , Kevin Amorini, Lamila Talam

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Dec 12, 2022

Fort Wayne Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 02, 2022

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Employee Rating

Black Friday. ..6:30 AM....I'm the only one in the place! They straight up sold me a car!!!!!! More

by KRISMULVEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney , Monie Muscello, Gage Underwood

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Dec 02, 2022

Fort Wayne Nissan responded

Kris, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2022

Dealership Rating
Employee Rating

Joe was great to work with. He was very quick to communicate, and he was even willing to travel to our home to help us complete some paperwork! Excellent service from all of t More

by CGRIESER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney , Joe Navarro

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Dec 02, 2022

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear Joe, John, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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