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John Hefty
John Hefty at Fort Wayne Nissan

John Hefty | Page 4

Sales

Fort Wayne Nissan

4909 Lima Rd.
Fort Wayne, IN 46808

4.9
41 Reviews
4.9

41 Reviews

Write a Review

41 Reviews of John Hefty

January 02, 2023

Dealership Rating
Employee Rating

Service department is the worst I've ever seen. Sales staff seems to be slightly on the dishonest side More

by JOSHUA.D.TIMBROOK
Recommend Dealer
No

Other Employees Tagged: Cody Barney, Lamila Talam

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Jan 06, 2023

Fort Wayne Nissan responded

We're sorry to hear of your disappointment. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jan 06, 2023

JOSHUA.D.TIMBROOK responded

This dealership will respond publicly to all negative feedback stating they are willing to resolve, but its really just a PR stunt. I have already been in contact, there is nothing more they can do. They will upsell and force you to take addons that arent even installed, they dont do what they say. Such as a flat tire they said there was a nail and they fixed it, took it to another service department due to continued issues and the nail was still in the tire. Said they replaced the tail lights but did not. They were instructed to just ship them to me, they said they did only to find they did not. The service department here is the worst I have ever dealt with. If you are thinking of purchasing a car here or scheduling service go find another place because they are worthless and dont actually do anything.

December 09, 2022

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Employee Rating

Very professional atmosphere friendly and family oriented would really recommend friends and family to visit this place More

by MOESANTIVONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peyton Housholder , Kevin Amorini, Lamila Talam

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Dec 12, 2022

Fort Wayne Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 02, 2022

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Employee Rating

Black Friday. ..6:30 AM....I'm the only one in the place! They straight up sold me a car!!!!!! More

by KRISMULVEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney, Monie Muscello, Gage Underwood

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Dec 02, 2022

Fort Wayne Nissan responded

Kris, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2022

Dealership Rating
Employee Rating

Joe was great to work with. He was very quick to communicate, and he was even willing to travel to our home to help us complete some paperwork! Excellent service from all of t More

by CGRIESER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney, Joe Navarro

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Dec 02, 2022

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear Joe, John, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 26, 2022

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Employee Rating

Professional. Found exactly what we were looking for. Wish some perks were thrown in like reduced oil changes. Tank of gas. Something to acknowledge our business More

by CROCHET2RELAX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Amorini, Gage Underwood

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Nov 27, 2022

Fort Wayne Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 16, 2022

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Employee Rating

Very friendly people who did not apply any pressure. I would recommend this dealership to anyone More

by DAVID.WILLIAMS20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chuck Aden, Cody Barney

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Nov 17, 2022

Fort Wayne Nissan responded

David, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 04, 2022

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Employee Rating

very friendly, and professional staff. purchased our second vehicle from this dealership. you won't be sorry for buying a vehicle from these guys...AWESOME job, from the entire staff More

by RLWALT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peyton Housholder , Chuck Aden, Kevin Amorini, Cody Barney, Joe Navarro, Trey Steensma, Herbie Tran

Print
Nov 07, 2022

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2022

Dealership Rating
Employee Rating

I would use Ft. Wayne Nissan again. Bought my last two cars from them. Good service when I needed my car worked on. More

by JDDJHOUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Steensma

Print
Sep 11, 2022

Fort Wayne Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Nissan!

September 01, 2022

Dealership Rating
Employee Rating

Fort Wayne Niesan was very helpful as we are older and just wanted a used vehicle to get around our small town. They were very upfront with us. We enjoyed w pi rking with them. More

by KSRCGRANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Walls

Print
Sep 02, 2022

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 18, 2022

Dealership Rating
Employee Rating

Thank you for help me have a nice car I hope this car doesn’t get trouble like last car More

by DUYTRAN0211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney

Print
Jun 20, 2022

Fort Wayne Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Nissan!

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