122 Reviews
Write a Review122 Reviews of John Henry
January 30, 2024
Had me in and out in under 20 mins each visit. Joe vanek was extremely knowledgeable about the issues and how the concerns related to the issue, but overall highly recommend Mr. Vanek for all my c Joe vanek was extremely knowledgeable about the issues and how the concerns related to the issue, but overall highly recommend Mr. Vanek for all my concerns and service. More
Other Employees Tagged: JD Brooks, Randall Cates, Joe Vanek , Kelsey Martinec
December 11, 2023
This dealership excellent service. The technicians are very knowledgeable about my vehicle.I have no complaints. The technicians are very knowledgeable about my vehicle.I have no complaints. More
Other Employees Tagged: JD Brooks, Randall Cates, Joe Vanek , Kevin Hopper
December 01, 2023
Advisors accommodated me at the last minute. This is important because my warranty was expiring. Also all the work was done in a timely matter. And no he's just picking up the car. They even pic This is important because my warranty was expiring. Also all the work was done in a timely matter. And no he's just picking up the car. They even pick me up from the house to go get the car More
Other Employees Tagged: JD Brooks
November 28, 2023
I was ok with work I needed but thank God I had extend warranty rear main leak and bad sensor and only 32000 miles but told warranty did not cover driver assistance sensor I had no accident told it becaus warranty rear main leak and bad sensor and only 32000 miles but told warranty did not cover driver assistance sensor I had no accident told it because where sensor is located just a speed bump can disable it it should be covered More
October 19, 2023
Email time was 9:30 but person at the counter said it was 8:30 and I missed my appointment. I showed her email but still waited 2.5 hours for oil change. 8:30 and I missed my appointment. I showed her email but still waited 2.5 hours for oil change. More
Other Employees Tagged: JD Brooks , Nicole
October 17, 2023
BEST SERVICE DEPARTMENT IN CENTRAL TEXAS! If your Ford needs any type of service done to it, I highly recommend you taking it here. Very professional and the communication is spot on! They ke If your Ford needs any type of service done to it, I highly recommend you taking it here. Very professional and the communication is spot on! They keep you in the loop throughout your experience. More
Other Employees Tagged: Randall Cates
October 12, 2023
Oscar and Brianna were both amazing! It was a seamless process and I would definitely purchase from them again. It was a seamless process and I would definitely purchase from them again. More
Other Employees Tagged: Jeff Ledesma, Oscar Pulido, Randall Cates , Mike Jones, Brianna Toloza
October 12, 2023
Very satisfied with the service and informative nature of the quick lane option and the wait time was reasonable. the quick lane option and the wait time was reasonable. More
Other Employees Tagged: JD Brooks, Joe Vanek
September 30, 2023
AS ALWAYS, the Riata Ford Service Department, hits another home run by taking excellent care of my 2016 F-150! Randall and John Henry went above and beyond, making sure that everything was done to pe another home run by taking excellent care of my 2016 F-150! Randall and John Henry went above and beyond, making sure that everything was done to perfection!! THANK YOU to the BEST dealership in Texas! More
Other Employees Tagged: Randall Cates

