John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 23

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.3
645 Reviews
4.3

645 Reviews

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645 Reviews of John Howard

May 11, 2022

Dealership Rating
Employee Rating

Listened to my problems answered all of my questions fixed everything that I asked changed my oil rotated my tires all under warranty in a friendly and timely manner. More

by JAHENRY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 10, 2022

Dealership Rating
Employee Rating

Great service department. My truck was done when promised and was washed and clean when I picked it up. More

by Reid12660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

May 12, 2022

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 06, 2022

Dealership Rating
Employee Rating

It seems my car has now been repaired correctly- so, yay, mechanics & thank you! John Hodges, my service rep, kept me informed of the progress on my Acadia. He even walked into the rain to retrieve my car, More

by kkilinskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 06, 2022

Dealership Rating
Employee Rating

Good Service . ... Good ATSOPHERE to wait for car being serviced.. Very informative about things going on with your vehicle More

by latinapickett68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

May 09, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2022

Dealership Rating
Employee Rating

The part for my Acadia’s repair has been ordered so I’m not yet finished with the Service Dept. That said, Johnny Howard has been a knowledgeable and consistent presence and I’m grateful for/to him. I hope More

by kkilinskis
Customer Service
Friendliness
Recommend Dealer
Yes
May 02, 2022

Rizza Cadillac Buick GMC responded

I appreciate you taking the time to leave us this perfect star rating, kkilinskis! Our team will look forward to working with you again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2022

Dealership Rating
Employee Rating

The waiting was so clean. I enjoyed my coffee it was so delicious.I didn’t mind waiting for my car to be service. It a great place to take your car for service. More

by donnamcdonnell396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Volturo, Jim Monahan

May 02, 2022

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2022

Dealership Rating
Employee Rating

Had great customer service and rapport with server advisor power was completed and finished on time as per dealer notification More

by jrd4j922
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 02, 2022

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2022

Dealership Rating
Employee Rating

Rizza Cadillac Buick GMC is Reliable, dependable and customer service oriented! Although it took several hours, I was still able to get some work done via my computer which made a productive day for me. More

by Cheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Apr 28, 2022

Rizza Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 24, 2022

Dealership Rating
Employee Rating

Hard time getting our vehicle fixed. Days of no one even looking at it while we rented a car More

by PATTYMOODY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Monahan

Apr 26, 2022

Rizza Cadillac Buick GMC responded

PATTYMOODY01, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Rizza Cadillac Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 20, 2022

Dealership Rating
Employee Rating

Joh did a good job of updating us along the way between the dropping off of our vehicle and picking it up. It was our first time there so I don't have anything related to compare this visit with, except th More

by bozo
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 21, 2022

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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