John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 32

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.3
645 Reviews
4.3

645 Reviews

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645 Reviews of John Howard

December 17, 2021

Dealership Rating
Employee Rating

Great service from the moment you walk through the doors. I had all my questions answered and all my issues resolved. More

by ADRIANARAJCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Rizza Cadillac Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 12, 2021

Dealership Rating
Employee Rating

I brought my car to Buick and they were so professional and efficient and got me in and out so fast More

by KIMBERLY.SEASTRUNK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Dec 14, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 11, 2021

Dealership Rating
Employee Rating

Very friendly staff. I had to reschedule my appointment on short notice and they were able to accommodate me vehicle later that day! More

by ichio6051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

Dec 14, 2021

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 10, 2021

Dealership Rating
Employee Rating

2 trips to fix my problem with wipers. Had to order a new wiper motor. Waited over 2 hours each time. Expected the motor to take much less time. But problem resolved. More

by jalaurinsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Rizza Cadillac Buick GMC responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Dec 13, 2021

jalaurinsr responded

Just don’t like sitting in the service waiting area for over 2 hours. Seemed exceptionally long for the work done. All is ok and forgiven.

December 09, 2021

Dealership Rating
Employee Rating

I was treated very well when I brought my lacrosse in for service and received a call when my car was ready. More

by wwatland
Recommend Dealer
Yes
Dec 09, 2021

Rizza Cadillac Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 08, 2021

Dealership Rating
Employee Rating

I've been coming here for over 5 years now and they have been nothing but great to me. I appreciate all of the great customer service at Rizza. More

by QUENTONRAGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor, Rodney Stepney

Dec 09, 2021

Rizza Cadillac Buick GMC responded

Quenton, thank you for the feedback! We are happy to hear about your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 08, 2021

Dealership Rating
Employee Rating

Professional and knowledgeable staff always willing to to go the extra mile to make sure that the customer is satisfied. More

by 2KJBENZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Dec 09, 2021

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 08, 2021

Dealership Rating
Employee Rating

They took our Acadia right away kept us undated and told us how long it would be and it was ready in that time .And the guy behind the counter went above and beyond he was very nice too . More

by DEBORAHSOPCZYNSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2021

Dealership Rating
Employee Rating

John Howard explained everything about the recall. He was kind and courteous. Everyone in the service area was helpful. I was able to get my car back as was promised. More

by Sockermom333
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 08, 2021

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 04, 2021

Dealership Rating
Employee Rating

John Howard and the service department are very efficient and knowledgeable. Got me in and out in a timely fashion. More

by JCOZZI610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

Dec 07, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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