John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 48

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

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644 Reviews of John Howard

February 25, 2021

Dealership Rating
Employee Rating

Oil change and tire rotate was great and fast. Was quoted 54.99 on the phone but charged 69.99 so I might go Jiffy Lube next time. More

by MIKEK11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 26, 2021

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2021

Dealership Rating
Employee Rating

The service on my car was great! I was however very uncomfortable there because many of the staff did not wear mask over their nose. More

by angelacmiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat

Feb 26, 2021

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2021

Dealership Rating
Employee Rating

I wish to thank John Howard for his quick and I wish to thank John Howard for his quick and knowledgeable service. He was instrumental in getting me signed in and had the work on my car done in More

by IBAYA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 26, 2021

Rizza Cadillac Buick GMC responded

Hi, and thank you for this great review! We're happy to hear that John took care of you! They are a great asset and we appreciate all that they do. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 23, 2021

Dealership Rating
Employee Rating

This dealership is very friendly very helpful .always gets me back on the road. Jobs are done in a good time manner .it is the only place I Eill take my car . I love their Service quick fast and fair .Th More

by TowandaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat, Gail and becky

Feb 25, 2021

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 23, 2021

Dealership Rating
Employee Rating

Overall good experience. I was in and out with no time. It was a Overall friendly staff that was very helpful. I would recommend your dealership to friends an d family More

by Dwayne weary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat

Feb 25, 2021

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 23, 2021

Dealership Rating
Employee Rating

Knowledgeable, friendly and courteous service personnel. Clean and comfortable waiting area. Skilled and friendly service technicians. The pricing was affordable and they offered additional savings More

by Adrianne.turnbull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat

Feb 25, 2021

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Feb 25, 2021

Adrianne.turnbull responded

Thank you for your continued commitment to providing excellent customer service. I plan to continue to bring my cars to your dealership to be serviced and Joe Rizza Cadillac we be my first stop when I am in the market for my new Cadillac SUV..

February 22, 2021

Dealership Rating
Employee Rating

The staff is always friendly when calling in to make an appointment John Howard in the service department has always been friendly, personable and courteous when I have been in. More

by DIANEGREENFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Rizza Cadillac Buick GMC responded

Thank you for the positive review, Diane and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 15, 2021

Dealership Rating
Employee Rating

Terrible service work. Returned the car to me after a week and the noise from front end components was still there. Returned it took another week and picked up the vehicle frozen over in the interior. I More

by pbubke1997
Quality Of Work
Friendliness
Recommend Dealer
No
Feb 17, 2021

Rizza Cadillac Buick GMC responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Rizza Cadillac Buick GMC. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2021

Dealership Rating
Employee Rating

Quick professional courteous ready as promised. Service area neat and clean. Very explanatory of all work allowed coupon. John and service guy that took car in were great More

by edwalker53
Recommend Dealer
Yes
Feb 17, 2021

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 11, 2021

Dealership Rating
Employee Rating

SERVICE ,SHUTTLE RIDE. DID NOT HAVE TO WAIT LONG WAS VERY GOOD,HAVE BEEN COMING TO RIZZA BUICK FOR ALL MY MAJOR REPAIRS PLUS WRITE UP CLERK GAVE ME ALL THE INFO. IN REGARDS TO MY REPAIRS ON MY BUICK More

by adamwolfie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2021

Rizza Cadillac Buick GMC responded

Adam, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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