John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 47

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

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644 Reviews of John Howard

March 11, 2021

Dealership Rating
Employee Rating

Identified problem with tire I had purchased from this company last week. Seems to be ok so far. Service from John was excellent as usual. More

by emccain77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Rizza Cadillac Buick GMC responded

Thank you for the awesome feedback! You're right, John is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 07, 2021

Dealership Rating
Employee Rating

Staff member was very courteous. I was greeted with a good morning and a smile. I was told that my overall time waiting would be about an hour and it was...this made me very happy for I had other errand More

by snbraun89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Rizza Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 05, 2021

Dealership Rating
Employee Rating

Clean facility. Friendly/Professional staff. Reasonable wait time for my vehicle repairs. I will definitely be back and/or refer a friend! Great Job, Rizza Cadillac Buick GMC!! More

by muhammad.aliyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 03, 2021

Dealership Rating
Employee Rating

Always receive the best and quickest service whenever I need it. Warranty work or just a simple oil change are respected at Rizza. John Howard is the best, very knowledgeable and keeps you informed about s More

by lmtriggiani20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover

Mar 04, 2021

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 02, 2021

Dealership Rating
Employee Rating

Great customer service. Service advisor John Howard was incredibly knowledgeable and let me know exactly what I needed done on my 2017 Acadia along with my oil change and tire rotation. Highly recommended More

by BKOUBA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Rizza Cadillac Buick GMC responded

Thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 01, 2021

Dealership Rating
Employee Rating

I was only there for the recall on vehicle and that was all that I wanted done, I did not want a sales pitch about what other services my car could use. I appreciate that once the service visit was over, More

by MZMOORE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2021

Dealership Rating
Employee Rating

What can I say.... John Howard from service is fantastic! Fast friendly customer service with a smile! I've found a new home! Thank you! More

by Lamarrpjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Rizza Cadillac Buick GMC responded

Thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

Dealership Rating
Employee Rating

Oil Change and Tire rotation went well. Very short wait and a great price. They called me to schedule the appointment, I did not have to remember. Thanks for that Rizza..... More

by Meesh114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Candace Kostial

Mar 02, 2021

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

Dealership Rating
Employee Rating

I drove from the west loop about 40 minutes away and will hands down continue to do it again and again because Rizza is that good! More

by ctwinn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat

Mar 02, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

Dealership Rating
Employee Rating

John Howard has been taking care of me for years and always does a great job! The Buick Loyalty Points helped in reducing my bill More

by L1035170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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