John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 52

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

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644 Reviews of John Howard

December 04, 2020

Dealership Rating
Employee Rating

Great place to purchase a vehicle and have your car serviced. Working with part and service advisors is always pleasant and they are attentive to your needs. More

by MGRASSESCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat, Danielle O'Connor

Dec 08, 2020

Rizza Cadillac Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. J.C Rocha- Business Development Manager- jrocha@rizza.com

November 29, 2020

Dealership Rating
Employee Rating

Was taken at time of appointment everything explained what was going to be done to vehicle very happy with service and personal very professional and did not wait long at all for service to be completed More

by theduke540
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 02, 2020

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 29, 2020

Dealership Rating
Employee Rating

John Howard is great informed and helpful. My car was done correctly and he keeps it running great. He follows through with his work. So dependable More

by VIDOVIC1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 28, 2020

Dealership Rating
Employee Rating

Amazing service love going to service my vehicle at Rizza Cadillac. Always a great experience. Clean very detailed and always willing to give us options. More

by Jose Campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience at Rizza Cadillac Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. J.C Rocha- Business Development Manager- jrocha@rizza.com

November 26, 2020

Dealership Rating
Employee Rating

Very satisfied with everything no complaints . Thank you for your service and helping me with my Cadillac Buck GMC. I am very appreciative for your service. More

by sarah.hinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat, Danielle O'Connor

Dec 01, 2020

Rizza Cadillac Buick GMC responded

Sarah, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 25, 2020

Dealership Rating
Employee Rating

On time service.very knowledgeable service writer John plus very courteous.the service waiting area was clean but no coffee or donuts maybe because of the virus. More

by J_KOZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Rizza Cadillac Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 20, 2020

Dealership Rating
Employee Rating

One of the best service departments I have ever worked with. They keep you informed if the progress and don't try to up sell you on something you don't need. Clean facilities snd pleasant staff even durin More

by modgraph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

Nov 25, 2020

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. All the best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 16, 2020

Dealership Rating
Employee Rating

Everyone was absolutely great. Very professional and took care of everything I need Also your courtesy car was clean and made available in a shot time. Loved staff More

by jberriosinil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat, Danielle O'Connor, The woman in service area was great

Nov 16, 2020

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 08, 2020

Dealership Rating
Employee Rating

Service was great. Price of a broken tail light....off the charts! Not happy to pay 600.00 for a plastic light. Felt like I was taken advantage of with this price. More

by Wsalamone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat, Danielle O'Connor

Nov 10, 2020

Rizza Cadillac Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2020

Dealership Rating
Employee Rating

They always do a wonderful job! Jim was especially good and called me with updates. It turned out that the problem with my car was under warranty still so I didn't have to pay anything at all! More

by maryellenpodgorny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat, Danielle O'Connor

Nov 04, 2020

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. J.C Rocha- Business Development Manager- jrocha@rizza.com

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