John Howard | Page 53

Service was great. Price of a broken tail light....off the charts! Not happy to pay 600.00 for a plastic light. Felt like I was taken advantage of with this price. the charts! Not happy to pay 600.00 for a plastic light. Felt like I was taken advantage of with this price. More

by Wsalamone Verified Customer Verified Customer

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They always do a wonderful job! Jim was especially good and called me with updates. It turned out that the problem with my car was under warranty still so I didn't have to pay anything at all! and called me with updates. It turned out that the problem with my car was under warranty still so I didn't have to pay anything at all! More

by maryellenpodgorny Verified Customer Verified Customer

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The Service Personnel are pleasant and provide quality service in a timely manner. Danielle communicates well and stays on top of any additional service which may need to be performed. service in a timely manner. Danielle communicates well and stays on top of any additional service which may need to be performed. More

by SKIBINS Verified Customer Verified Customer

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Very bad service wrongly diagnosed my problem on my vehicle. Was having some suspension problems with my truck the service department told me I only needed a wheel alignment! So I took my truck somew vehicle. Was having some suspension problems with my truck the service department told me I only needed a wheel alignment! So I took my truck somewhere else and they told me I needed a tire rod end and ball joints. Very disappointed in my service More

by greggseymourjr Verified Customer Verified Customer

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Nice dealership and people who work there but after three times in for the same problem and can’t explain why I can’t release my electronic brake I’m done with them. I can’t have my wife drive a car that the times in for the same problem and can’t explain why I can’t release my electronic brake I’m done with them. I can’t have my wife drive a car that the sensors don’t work and she can’t release the electronic break. More

by 321Fish Verified Customer Verified Customer

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It was most easy to make an appointment via online. Upon arrival your personnel greeted you with a smile. The waiting room was clean and comfortable. The wait time for my needs was as described. I was pre arrival your personnel greeted you with a smile. The waiting room was clean and comfortable. The wait time for my needs was as described. I was presented with the end result that was clear and concise. AI paid for the work and was told thanks and as I left was told to have a good day. All of the above made my day a good day. More

by geasi Verified Customer Verified Customer

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Brought my Buick Regal in for various oil leaks on the engine. I turned the car in with 3/4 tank of fuel. The advisor called me later on once they had diagnosed the leak. The parts and labor for fixing a engine. I turned the car in with 3/4 tank of fuel. The advisor called me later on once they had diagnosed the leak. The parts and labor for fixing all the oil leaks and changing the oil and filter once the repairs were made totaled about $3,000. They kept the car for a few days until repairs were complete. Once I went in to pay and pick the car up, I discovered that the repairs were made, however the car was nearly on “E” on the fuel gauge, car had not been washed and the oil change reminder on the dash had not been reset. I’m not sure why those three things weren’t done, especially after paying the total amount for the service. One thing I am sure of is I will more than likely not be bringing my service back here again. More

by ALBERTO_SALAS Verified Customer Verified Customer

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John was friendly and professional. My issue was fixed in a timely manner. Getting a loaner vehicle was no problem. I would recommend Rizza Cadillac Buick a timely manner. Getting a loaner vehicle was no problem. I would recommend Rizza Cadillac Buick More

by Ryan Verified Customer Verified Customer

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Wonderful service department experience. Quick & professional. Waiting area was clean and comfortable. Please advise employees to wear masks and wear them properly for everyone's safety. professional. Waiting area was clean and comfortable. Please advise employees to wear masks and wear them properly for everyone's safety. More

by eckmayer Verified Customer Verified Customer

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Rep was very friendly, quick, even washed my car!! Awesome service!!! Will definitely come back. It was my quickest visit there in all times that I went there. Awesome service!!! Will definitely come back. It was my quickest visit there in all times that I went there. More

by ericandrosagruss Verified Customer Verified Customer

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