John Hurley | Page 17

The wonderful professional service department went out of their way to help me retrieve my car. In my over-stressed mind I dropped off my car at the wrong dealership down the street from LaFontaine (in even their way to help me retrieve my car. In my over-stressed mind I dropped off my car at the wrong dealership down the street from LaFontaine (in evening). They retrieved my car, fixed my tire issue and communicated with me along the way. I drive a Subaru (bought at LaFontaine in Commerce Township) and will not due business with the local Subaru dealership (past issues) More

by SRGCOGITATE Verified Customer Verified Customer

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The cost of mostly routine service was more expensive than I felt it should have been. than I felt it should have been. More

by lcooke74 Verified Customer Verified Customer

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Very thorough and quick. Courteous service personnel. The waiting room was comfortable and clean and offered refreshment. Colin, who helped me buy my car last Sept, came over Courteous service personnel. The waiting room was comfortable and clean and offered refreshment. Colin, who helped me buy my car last Sept, came over to say hello. I appreciated being remembered. More

by SHDARA Verified Customer Verified Customer

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Treated with professionalism and courtesy. Dave went above and beyond to get the perfect vehicle I wanted! Dave went above and beyond to get the perfect vehicle I wanted! More

by crazygoose7406 Verified Customer Verified Customer

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It was very good! They worked with us to get the deal done. Very pleased They worked with us to get the deal done. Very pleased More

by garryvore Verified Customer Verified Customer

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This dealership went above and beyond to earn my business and get me in a new car - I will definitely always come back to see Shirley and the team! and get me in a new car - I will definitely always come back to see Shirley and the team! More

by katmiroberts Verified Customer Verified Customer

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Outstanding service and communication. Repairs were made in a timely manner. Thank you for your professional service. Repairs were made in a timely manner. Thank you for your professional service. More

by mussonk90 Verified Customer Verified Customer

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I have been thinking about purchasing a new truck I looked online and found that a GMC 2500 Serra HD with the tow package is what would meet my needs. I went to the dealership and Dean Sikkenga was abl looked online and found that a GMC 2500 Serra HD with the tow package is what would meet my needs. I went to the dealership and Dean Sikkenga was able to get me what I needed he was very professional, and I was able to make the purchase within a couple of hours. More

by dlaginess Verified Customer Verified Customer

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I couldn't think of anything that would have made the experience any better. Thanks. experience any better. Thanks. More

by tpaquin5 Verified Customer Verified Customer

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The salesman was great; he was helpful without being pushy. The people that worked over him, were what I think of as a typical used car sales.People, Rather than hearing my needs they kept trying to pad pushy. The people that worked over him, were what I think of as a typical used car sales.People, Rather than hearing my needs they kept trying to pad the bill with unlimited extras, especially warranties. They were adamant that I must choose one.. we finally came up with a free six month plan that I found in the fine print. When I was ready to sign, the total owed was almost 2000 above what I expected, of the advertised price. They explained that the car had a special coating applied for protection. It was already on the car and they could not take it off.. It took some argument to state that this is not what was advertised so it was false advertising. They finally took it off. I’m delighted to have this car., just what I wanted. The final price is reasonable.. The process was made very unpleasant, but the people at the agency.” More

by brodsky.barbara Verified Customer Verified Customer

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