John Hurley | Page 3

Dave Yanko is a great customer service rep. He always greets you with a smile and gives the best customer service needed. He always greets you with a smile and gives the best customer service needed. More

by JACQBAY Verified Customer Verified Customer

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Great service all across the board from when I came in thank you all I’m happy with my service thank you all I’m happy with my service More

by brianaws87 Verified Customer Verified Customer

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Very disappointing experience. We were promised that a specific vehicle was available, only to be told it was at another dealership. We were then assured it would be delivered to t We were promised that a specific vehicle was available, only to be told it was at another dealership. We were then assured it would be delivered to this location within a few hours and that they would even bring it to us for a test drive. Three hours later, I called to confirm everything was still on schedule, and they assured me the vehicle was on its way **TWO HOURS AFTER BEING PHYSICALLY AT THE DEALERSHIP**. Then, two hours after that, they called to say the car was no longer available because it had been sold. This was an enormous waste of our time and could have been avoided with better communication. Making promises they couldn't keep and repeatedly giving us inaccurate information was extremely unprofessional. Based on our experience, I would not recommend this dealership. More

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My all time favorite salesman Barney Prozondak always delivers, giving me the best price. No haggle, no negotiating, just the best price. Very loyal to his customers. In addition, the team at Lafontai delivers, giving me the best price. No haggle, no negotiating, just the best price. Very loyal to his customers. In addition, the team at Lafontaine Ann Arbor were superb! Thank you Manager Shirley for processing my purchase. You and Barney are Saints!! As well as your helpful team. More

by BTRESSLE93 Verified Customer Verified Customer

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Colin was amazing! Very knowledgeable and patient. He took the best care of us and all of our needs. Very knowledgeable and patient. He took the best care of us and all of our needs. More

by NATPYLE Verified Customer Verified Customer

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The whole service experience was very good. It was easy to get a suitable appointment. The warranty repair was accomplished satisfactorily. It was easy to get a suitable appointment. The warranty repair was accomplished satisfactorily. More

by DAH10205 Verified Customer Verified Customer

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Being that I have not dealt with this dealrship before, I was impressed by the way that you treat new people. You were concerned on what happened to the vehicle. In a short time you found what had created was impressed by the way that you treat new people. You were concerned on what happened to the vehicle. In a short time you found what had created the problem. We were set up with GM assistant, being we live so far way. When it was time to pick up our carte paperwork was ready and all my questions were answered . More

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Lot of up selling what I thought would have cost me 200 ended up costing me over 757 Prices were triple what it would cost at a normal auto parts store. ended up costing me over 757 Prices were triple what it would cost at a normal auto parts store. More

by lwfarr Verified Customer Verified Customer

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I was taking care fast and very nice staff. Colin was great to deal with and kind. Colin was great to deal with and kind. More

by baena.al Verified Customer Verified Customer

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Super nice team and great service. I'm happy to come back again soon. Thanks again all. Service is exactly what it should be. I'm happy to come back again soon. Thanks again all. Service is exactly what it should be. More

by jordan.martz Verified Customer Verified Customer

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