John Iseler
John Iseler at BMW of Toledo
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John Iseler | Page 3

Service Advisor

BMW of Toledo

7600 Central Ave
Toledo, OH 43617

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rated
229 Reviews

John has worked at Yark Automotive since 2002. He has a daughter and two dogs. Outside of work, John spends time hiking in Tennessee and enjoys golfing. One thing he cannot live without is music. His favorite place to be is outdoors during the summer months. The weirdest job he has ever had is picking rocks in the fields of his dad's farm. John's favorite car is a BMW M4.

Dealership Experience

21 yrs, 10 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

not yet
rated

229 Reviews

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229 Reviews of John Iseler

January 26, 2021

Dealership Rating
Employee Rating

Always a professional environment. Steve Messenger is the go to salesperson. I have worked with Steve many times over the years. The service center is very prompt with repairs and or general PM service. More

by kevinmm0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Messinger, Kyle Kissling

Jan 27, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 22, 2021

Dealership Rating
Employee Rating

They were great to work with due to the ease of doing business. Friendly staff and prompt attention to getting the service performed on my BMW. More

by jfoldz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 26, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 21, 2021

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Employee Rating

I always know that I will be treated fairly, with respect and receive excellent workmanship. While cost is high I will continue to bring my car to yark bmw for service. More

by Cjvelker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 26, 2021

BMW of Toledo responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

January 19, 2021

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Employee Rating

Absolutely horrible. Went in for regular service maintenance twice in November of 2020. Neither time did the service department mention that I might need new rear brakes soon. 1,500 miles later in e More

by JOJO4599
Recommend Dealer
No

Other Employees Tagged: Jim McAuley

Jan 19, 2021

BMW of Toledo responded

We truly apologize for your experience at our dealership while at our service department. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. We appreciate you bringing this matter to our attention because it allows us to focus on areas in which we need to improve and truly understand your frustration. We value you as our customer and have shared your feedback with the appropriate department, team members and proper management to ensure you receive exceptional service on all future visits.

January 18, 2021

Dealership Rating
Employee Rating

Always great experience Kyle was super and jumped in for Always great experience Kyle was super and jumped in for John! Very happy as always! Great service from 2 great guys! We trust them implicitly More

by schafs1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Kissling

Jan 19, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 15, 2021

Dealership Rating
Employee Rating

Excellent service, professional, prompt. All service team starting from advisors to technicians are the best. Special thanks to Kyle. He is one of best advisers. Also thanks to Jim and John for helping out. More

by agendy_82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 19, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 15, 2021

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Employee Rating

Service at BMW, Yark, is incredible. They always go the extra mile, extremely polite, timely and has always taken care of any issue. I will always purchase a car from these guys. More

by Cher.Silverman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 19, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 13, 2021

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Employee Rating

Excellent service. I truly feel it’s the best customer service in Toledo. Kyle told me I could come in immediately and John had a loaner vehicle ready when I got there. Took just minutes. When I brought b More

by Katie Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Kissling

Jan 14, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 13, 2021

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Employee Rating

I've worked with Cory Morris at the sister store and he has always helped me with getting a good lease deal. Since he does not work directly at the BMW location, he had Steve Messenger finish up all the wo More

by JHNICELY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Messinger, Mason Bryan, Scott Moewe , Cory Morris

Jan 14, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 12, 2021

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Employee Rating

I always feel like I’m in the best hands! Professionalism and friendliness at each and every visit are unmatched by any other dealership. Thank you! More

by Maegen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 13, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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