Scott Moewe

The dealer is Not your friendly place to shop … the GM Scott Moewe writes you emails .. agrees to reimburse you and leaves you holding the bag …. Don’t trust him or John Yark … BBB is aware and investigat Scott Moewe writes you emails .. agrees to reimburse you and leaves you holding the bag …. Don’t trust him or John Yark … BBB is aware and investigating … stay away … the guy talks out of both sides of his mouth …. More

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I am filing a complaint due in regards to buying a used car from BMW of Toledo. I am a resident of New York State and drove to Ohio (approximately a 10-12 hour drive) in order to pick up a used Mercedes Be car from BMW of Toledo. I am a resident of New York State and drove to Ohio (approximately a 10-12 hour drive) in order to pick up a used Mercedes Benz AMG GT53 from the dealership. After being pre-approved for the car and submitting all of the information to the dealership via phone. I received a car different from what was listed on the advertisement. I purchased the car for $91,999 and was told this vehicle was priced to sell based on the equipment installed/options on the car and the market in the surrounding area. After I agreed and make the trip to Toledo, I picked up the car in which they listed has Burmester High-End 3D Surround Sound System and Wheels: 19 Black AMG Twin 5-Spoke. The price of the Burmester HIGH-END upgrade is $4,550 and the AMG rims advertised in the pictures are $4,150. However, the car does not have the HIGH END sound upgrade, just the standard. I called Mercedes and provided the VIN and was told that there is no HIGH END upgrade package on the car. Additionally, after I drove home (again for 10-12 hours), I learned very quick the rims were NOT Mercedes AMG RIMS. They were aftermarket rims set on the car to "appear" has if they were the AMG rims. There is NO AMG branding on the rims, and I went to Mercedes to confirm that these are not original rims created by Mercedes. After showing serious intent, after purchasing the car, after returning home. The General Manager of BMW of Toledo offered me $250 to help "offset" the false advertisement, which would have actually added $8,000-$10,000 to my vehicles value, but is in fact not included but SOLD as if it was. Originally, there excuse was we are a BMW dealership and not very knowledgeable on Mercedes vehicles. We simply enter the VIN into a system to check what it is on it... They responded "the used car was listed with the with the after market wheels which are visible in the pictures online" but literally in the ad it states Wheels: 19 Black AMG Twin 5-Spoke and additionally, they used aftermarket wheels that look like the original.... they also told me to get a lawyer, so now I am BE AWARE of all dealerships, regardless if they are flagships or not... The people behind these desks will put the reputation of prestigious brands on the line in order to take your hard earn dollars! Feel free to contact me for more info on my experience, I have everything recorded in great detail since I am working on taking legal action... $250 credit for false advertising $8,000-$10,000 worth of options, sad... They really need to consider who this general manager is running the dealership More

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I keep returning to lease new cars from BMW of Toledo for a many reasons - the vehicles, the staff and their overall level of service. I would like to give a big shout out to Kyle - a Service Advisor who is a many reasons - the vehicles, the staff and their overall level of service. I would like to give a big shout out to Kyle - a Service Advisor who is very professional and always takes great care of me. Kyle also had a great leader - Keith Wallace, and it’s apparent that his management of the Service Department rubs off on his staff. Thank you Kyle. More

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Best purchase experience ever. Steve Messinger & Scott Moewe were fantastic. Kyle, Ed (Tech) & Teresa in parts were awesome. BMW Of Toledo is 5 Stars for sure!!! Moewe were fantastic. Kyle, Ed (Tech) & Teresa in parts were awesome. BMW Of Toledo is 5 Stars for sure!!! More

by tim.eltschlager Verified Customer Verified Customer

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Amazing staff. Glen. Mason and Scott went above and beyond. Highly recommend. Drove from Chicago! Totally worth the experience. Already looking to purchase my next vehicle from them. beyond. Highly recommend. Drove from Chicago! Totally worth the experience. Already looking to purchase my next vehicle from them. More

by Raheel Verified Customer Verified Customer

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I've worked with Cory Morris at the sister store and he has always helped me with getting a good lease deal. Since he does not work directly at the BMW location, he had Steve Messenger finish up all the wo has always helped me with getting a good lease deal. Since he does not work directly at the BMW location, he had Steve Messenger finish up all the work. Steve was very friendly and was very professional and helpful. I also took my new vehicle in for them to apply the paint and fabric protection. John, the service tech I worked with was also very professional. He went out of his way to help look for some floor mats that I had ordered was in or not. He didn't just tell me to go talk with this person, like I have had at other places. More

by JHNICELY Verified Customer Verified Customer

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The team at Yark BMW of Toledo is incredible and treats me like family. This is my 9th purchase from them and they never disappoint. The service team is always amazing as well. Highly recommend! me like family. This is my 9th purchase from them and they never disappoint. The service team is always amazing as well. Highly recommend! More

by DonY Verified Customer Verified Customer

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I've test drove 2 cars and had work done on my bmw. They were extremely helpful when I was looking for a car. Everybody I delt with was very professional and the work I had done was quick and clean. Great p were extremely helpful when I was looking for a car. Everybody I delt with was very professional and the work I had done was quick and clean. Great place to find what your looking for. More

by mojosmind Verified Customer Verified Customer

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Excellent dealership Friendly service. Aacomadating. Why 25 words ???????? Hi hi hi hi hi hello hi hi hi hi hey hi hi hello hi hi hey hi hi hello hi hi hey hi hi hello hi hi. You don’t need 25 wo Why 25 words ???????? Hi hi hi hi hi hello hi hi hi hi hey hi hi hello hi hi hey hi hi hello hi hi hey hi hi hello hi hi. You don’t need 25 words to explain your experience. Sami was excellent. More

by RANA.KATRIB Verified Customer Verified Customer

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I was on a mission looking for a BMW M550i for several weeks as far away as Fairfax VA, Arkon, and Cincinnati. Steve Messinger help bring the mission to fruition. After a horrendous test drive in Arkon, weeks as far away as Fairfax VA, Arkon, and Cincinnati. Steve Messinger help bring the mission to fruition. After a horrendous test drive in Arkon, I called Steve and asked him about one of his cars after a long drive from Dayton. He stated,... "the car is in great condition. I'm not going to waste your time driving from Dayton". He had the car ready for me the next day in their showroom garage outside the cold rainy weather. The presentation and price point sealed the deal—best price in OH. More

by JWBLACKSTON Verified Customer Verified Customer

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