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John Iseler
230 Reviews
John has worked at Yark Automotive since 2002. He has a daughter and two dogs. Outside of work, John spends time hiking in Tennessee and enjoys golfing. One thing he cannot live without is music. His favorite place to be is outdoors during the summer months. The weirdest job he has ever had is picking rocks in the fields of his dad's farm. John's favorite car is a BMW M4.
Read moreDealership Experience
23 yrs, 8 mos
Industry Experience
23 yrs, 8 mos
Languages Spoken
English
230 Reviews of John Iseler
Verified Customer
December 07, 2020
Several mistakes, 1st oil change and snow wheels purchase. Oil change well done, great customer service. New purchase & labor was not BMW quality. Experiences starting from the automated notificatio purchase. Oil change well done, great customer service. New purchase & labor was not BMW quality. Experiences starting from the automated notification confirmation of $2k tires & wheels not actually arriving. Was told not to listen to the automated messages, to get a human. Complications locating purchase, our car sat passed over the weekend. At the end they also lost our tires and wheels when putting on the new. No receipt or contract in regards to there resolution of our lost tires. More
by IT Flower
Other Employees Tagged: Keith Wallace, Teresa Trombley, Jim McAuley , Kyle Kissling
December 03, 2020
Last two visit cost me more money because the dealer / service people missed key issues when checking car. When I pay for a multipoint check, I expect the check to be thorough. They missed two key items a service people missed key issues when checking car. When I pay for a multipoint check, I expect the check to be thorough. They missed two key items and it cost me. More
by John
December 02, 2020
John Iseler took care of me and understand the situation I was in when my car brakes caliper got jam and destroyed my rear brakes, hours after I got my brake fuel change at another BMW dealer in Illinois. G I was in when my car brakes caliper got jam and destroyed my rear brakes, hours after I got my brake fuel change at another BMW dealer in Illinois. Good customer service. More
by andrewkoakley
December 02, 2020
The service department is very squared away and is always willing to answer my service questions with patience. They take the time to understand my concerns and don’t just jump to conclusions. willing to answer my service questions with patience. They take the time to understand my concerns and don’t just jump to conclusions. More
by bradjohnson
Other Employees Tagged: Jim McAuley
December 01, 2020
I have no complaints. I always receive the best service. The team is honest, reliable, and sensitive to monetary concerns. I will always choose Yark BMW to service my x5 The team is honest, reliable, and sensitive to monetary concerns. I will always choose Yark BMW to service my x5 More
by LADY_DOC2007
Other Employees Tagged: Kyle Kissling
December 01, 2020
Service was quick and friendly They scheduled the work Service was quick and friendly They scheduled the work same day and they did exactly what I asked them to do so it was what I wanted Service was quick and friendly They scheduled the work same day and they did exactly what I asked them to do so it was what I wanted More
by MJERNST52
November 30, 2020
Great experience again. Sales process is easy with no high pressure. Staff knows BMWs & follows up well. Service always excellent, including valet service. 2 more worda high pressure. Staff knows BMWs & follows up well. Service always excellent, including valet service. 2 more worda More
by DAVE@HICKMANMAIL.COM
Other Employees Tagged: Steve Kizewic , Kenny Donley, Bailey Hejl
November 30, 2020
This is the best dealership in town. Have been taking care of me since 2001, consistently fantastic. From the sales team to the service department they are customer oriented. care of me since 2001, consistently fantastic. From the sales team to the service department they are customer oriented. More
by TJS0
Other Employees Tagged: Keith Wallace, Steve Kizewic, Donaven Pierce, Jim McAuley , Kenny Donley, Bailey Hejl, Kyle Kissling, Glen Maiden
November 30, 2020
Great service. Had an issue John called let us know what was going on. Appreciated that. Also was offered to take loaner car home so we didn’t have to wait any longer was going on. Appreciated that. Also was offered to take loaner car home so we didn’t have to wait any longer More
by LAYMANCHRISSY
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