John Iseler
John Iseler at BMW of Toledo

John Iseler | Page 9

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BMW of Toledo

7600 Central Ave
Toledo, OH 43617

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rated
230 Reviews

John has worked at Yark Automotive since 2002. He has a daughter and two dogs. Outside of work, John spends time hiking in Tennessee and enjoys golfing. One thing he cannot live without is music. His favorite place to be is outdoors during the summer months. The weirdest job he has ever had is picking rocks in the fields of his dad's farm. John's favorite car is a BMW M4.

Dealership Experience

23 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

Languages Spoken

English English

not yet
rated

230 Reviews

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230 Reviews of John Iseler

November 02, 2020

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Employee Rating

First time for service. John was very helpful. Service was done as expected. Will be back soon for additional work. John had to order a part. More

by JSKERTIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 01, 2020

Dealership Rating
Employee Rating

This dealership has great service and employees. Iam always treated respectfully.The waiting area is clean and pleasant. My questions are always answered in a way I can understand. My car is always in g More

by nancy.wm.93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spencer

Nov 04, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 28, 2020

Dealership Rating
Employee Rating

Great service and people! I brought the car in for service oil change tire rotation. They had me in and out in very short time! More

by W Bickley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 27, 2020

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Employee Rating

Dealer didnt help me resolve my problem told me rotors were under tolerance but then agreed to put them back on, asked them to service my ac for issues told me i had a rodent issue, no rodent issue wanted More

by shiheh47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith Wallace, Jim McAuley , Kyle Kissling

Nov 02, 2020

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for further information. You authorized replacement of the brake rotors and then refused to pay for them. We had to reinstall your old brake rotors for that reason. The rotors were recommended along with the new brake pads due to corrosion. The old rotors measured above minimum thickness. We’re glad to hear the foul odor has gotten better. Perhaps the disinfecting process we used had some residual effect after the car sat for 4 weeks. We’d be interested in seeing any picture of the old air filter. We had no reason to remove the air filter, nor are we aware of a way it could be installed backwards due to its design.

October 23, 2020

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Employee Rating

Great experience. Everyone was very helpful. BMW can just be pretty expensive. Some of the recommendations I feel are unnecessary. But overall the experience was a great on and the service department and sal More

by djccoop498
Recommend Dealer
Yes

Other Employees Tagged: Steve Kizewic, Jim McAuley

Oct 26, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 21, 2020

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Employee Rating

I have to return because they did not reset the computer for my oil change. Detailing left the dash board with smudges :-{ John is helping to resolve and has been very responsive More

by LORICANNON2141
Recommend Dealer
Yes
Oct 22, 2020

BMW of Toledo responded

Thank you for your review and bringing this matter to our attention! We appreciate knowing your experience and look forward to resolving your issues! Please let us know if there is anything more we can do!

October 19, 2020

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Employee Rating

It is always a pleasure to deal with John and York BMW in Toledo Ohio. When the opportunity arises I will certainly be using Yark BMW More

by Perry7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 16, 2020

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Employee Rating

Great service from a high quality dealership. Genuine BMW replacement products and reasonable prices. They’re not cheap but they are competitive. Service people are very helpful. More

by DALTOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 14, 2020

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Employee Rating

These guys do a real job.Service quality is good and Service Advisor John Iseler is always helpful, professional and friendly. Nice that my car was washed too. Thank you More

by noel_722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 12, 2020

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Employee Rating

John with the service staff is very attentive and went out of his way to assure complete customer satisfaction .I have no reservations recommending this service department More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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