John Iseler
John Iseler at BMW of Toledo

John Iseler | Page 10

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BMW of Toledo

7600 Central Ave
Toledo, OH 43617

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not yet
rated
230 Reviews

John has worked at Yark Automotive since 2002. He has a daughter and two dogs. Outside of work, John spends time hiking in Tennessee and enjoys golfing. One thing he cannot live without is music. His favorite place to be is outdoors during the summer months. The weirdest job he has ever had is picking rocks in the fields of his dad's farm. John's favorite car is a BMW M4.

Dealership Experience

23 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

Languages Spoken

English English

not yet
rated

230 Reviews

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230 Reviews of John Iseler

October 07, 2020

Dealership Rating
Employee Rating

Firstly, dealer services was a just manual text book but the service representative wasn't. He was arrogant with 90210 attitude. It shouldn't be so hard to get just a getting regular maintenance check up! More

by sunnyano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 09, 2020

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. You can be assured that we have shared your review with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do, please let us know.

October 01, 2020

Dealership Rating
Employee Rating

They’re the best in town for a reason. Great service and friendly people along with the best prices around. I never have to worry about anything More

by ManBagel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Messinger, Scott Moewe , Mason Bryan

Oct 09, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 01, 2020

Dealership Rating
Employee Rating

Because I took my car in on a recall and your service person wrote my car up for things that I didn’t need nor did I ask for. He told me I needed a new oil pan oil gasket replacement all my fluid changed More

by lil_nieci
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Kyle Kissling

Oct 08, 2020

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. There was oil present on both the upper and lower portions of the engine. Unfortunately, if the leaks were fixed and no one cleaned the oil from the engine, we would have no way of knowing this and based our recommendation on the presence of oil. The driveline fluids we recommended during the free inspection were suggested due to your vehicle being 12 years old and having 120,000 miles. We would have no way of knowing what fluids were changed since your vehicle was serviced elsewhere. The fluids were only recommended as a courtesy. Disregard these recommendations if they have already been changed.

September 25, 2020

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Employee Rating

I have been purchasing and leasing vehicles from this Dealership for the past 27 years. Each experience exceeds the previous one. I highly recommend BMW of Toledo for your next car. Great brand, great st More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace, Steve Kizewic, Ross Rector, Jim McAuley , Kenny Donley, Kyle Kissling

Sep 28, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and recommending our dealership! We look forward to serving you again in the future!

September 24, 2020

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Employee Rating

Carried required service from Colorado to NW Ohio. Fantastic & friendly service advisor, John Iseler, made me feel confident in their ability to service car in timely & professional manner. 100% spot- More

by KBT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 24, 2020

Dealership Rating
Employee Rating

I love Yark BMW service. John always does a great job for me. I get a great loaner too. Thank you for your good work! More

by bss2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 21, 2020

Dealership Rating
Employee Rating

Kyle is the best he goes out of his way to take care of my service needs! Extremely good with communication and texting returning calls.Thank you so much More

by BEVERLY.KARABIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace, Jim McAuley , Kyle Kissling

Sep 23, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 21, 2020

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Employee Rating

BMW of Toledo is a very nice dealership with a great sales team, fantastic service advisors and just the best technicians around. They always have just what I'm looking for. More

by RDYER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace, Jim McAuley , Kyle Kissling

Sep 23, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 21, 2020

Dealership Rating
Employee Rating

The team at Yark BMW of Toledo always goes above and beyond! I have buying and servicing my cars from them for over 20 years and wouldn’t go anywhere else. More

by DonY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and support! We look forward to serving you again in the future!

September 18, 2020

Dealership Rating
Employee Rating

Wasn’t too please with my experience. At first it was because I was not able to get a loaner. I understand you have to be 21 and I’m only 20, but with my job I drive all sorts of cars. I drive customers More

by CALEB.GILL20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Sep 18, 2020

BMW of Toledo responded

Thank you for your review and bringing this matter to our attention. We have forwarded your concerns to proper management for further information. We apologize for the inconvenience of the rental age policy. We are subject to the rules as set forth by the insurance company BMW utilizes through the program. The free courtesy inspection done as part of your recall visit may not have shown a coolant leak, if it wasn’t clearly visible. Unfortunately, the courtesy inspection doesn’t include cooling system pressure testing or any disassembly necessary to view the complete system. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

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