John Jones | Page 16

There was a recall on my 2017 GMC Sierra truck on the fuel injectors. I was told it would not be covered in the state of Georgia. Your mechanic said he would recommend replacing all 8 injectors since the fuel injectors. I was told it would not be covered in the state of Georgia. Your mechanic said he would recommend replacing all 8 injectors since they are already in there. I was told that 2 or three were bad. Cost me over $500 for a manufacturer’s recall. I am not happy with paying for faulty injectors which your company made me pay for More

by LUCIANIM Verified Customer Verified Customer

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John was very helpful!!!! Was in for an oil change which went smoothly. The check engine light came on when I got home and we had to go back. It was a minor adjustment, which John predicted and we were back went smoothly. The check engine light came on when I got home and we had to go back. It was a minor adjustment, which John predicted and we were back on the road. More

by K.Miller Verified Customer Verified Customer

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Found service rep. Friendly and helpful. Kept me informed concerning my issue. Though he had no control over final price I was up to date on the final outcome as well as when service can be completed. Reques concerning my issue. Though he had no control over final price I was up to date on the final outcome as well as when service can be completed. Requested a loaner due to length of service however we shall see. More

by C65CLAY Verified Customer Verified Customer

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I showed up almost 30 minutes late to my scheduled maintenance, but my rep (John Jones) was very understanding as I was scrambling with work calls. He got me set up at the work station in the waiting maintenance, but my rep (John Jones) was very understanding as I was scrambling with work calls. He got me set up at the work station in the waiting room and took care of my car while I was able to enjoy some coffee and wifi. Definitely a fan and always great to see John. More

by IANCFREUND Verified Customer Verified Customer

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John Jones kept me informed the whole time my car was being serviced. I like the fact that JE is familiar with my car and don't waste time trying to figure it out. I assume the work will be good and being serviced. I like the fact that JE is familiar with my car and don't waste time trying to figure it out. I assume the work will be good and the warranty on the work will be honored if there is a problem that needs to be re addressed. More

by BGEMMING Verified Customer Verified Customer

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