Auto First LLC
Mechanicsburg, PA
350 Reviews of Auto First LLC
Scott was a great salesman. He was not pushy but on the "ball". My car looked great. The dealership was responsive and easy to work with. I would recommend them without hesit He was not pushy but on the "ball". My car looked great. The dealership was responsive and easy to work with. I would recommend them without hesitation. More
Great staff! Easy buying process! Beautiful cars! Really glad I went to auto first to get the car I wanted at a price I could afford! Thanks Lou and everyone at a Easy buying process! Beautiful cars! Really glad I went to auto first to get the car I wanted at a price I could afford! Thanks Lou and everyone at auto first! More
Service are xxxxxxxx who don’t want to take responsibility for their mistakes. I had an Intoxalock device installed and they just wanted to refuse to have a mechanic look at it when it’s what I responsibility for their mistakes. I had an Intoxalock device installed and they just wanted to refuse to have a mechanic look at it when it’s what I requested. I’m tired of having issues with it because of xxxxty install. xxxx this place. More
Been going to them for years. the best on the pike. Very tentative, work with you through the whole process. Thank you Katie, Joe, Tracy and the whole auto First staff. the best on the pike. Very tentative, work with you through the whole process. Thank you Katie, Joe, Tracy and the whole auto First staff. More
Shady. Bought as is. Asked What was wrong with the vehicle. Was told needed tires and suspension. Priced accordingly ($1.3k price drop on blue book value). Bought as is. Asked What was wrong with the vehicle. Was told needed tires and suspension. Priced accordingly ($1.3k price drop on blue book value). It's been less than 4 weeks. Have seen everything now. Fog lights no longer work, 4x4 jerks terribly (not suspension related at all), low beams don't work/ high beams work intermediately, passenger mirror cracked (didn't want to replace as part of the price). No one can diagnose headlights or its $150/hr. Batteries wrong size. If your on a tight budget avoid this place. Dealership refused to help with any of the repairs they didn't disclose, would've avoided purchase if given the proper information. Keep blaming the year and mileage of the vehicle instead of taking accountability for not looking over the car entirely or making purchaser aware of ALL issues/pricing accordingly. I am currently $700 into repairs without even addressing the tires or suspension yet and quoted at another $3000 to go. Would never recommend this place if you want to waste your hard earned money buy something that's useable. Dealer response is "bought it as is" we can get you the right batteries but we don't even have to do that. Avoid this place at all costs unless you like a surprise expenses. Didn't contact me for 2 weeks on the batteries I was waiting for until I left this negative review and was called within a couple hours. Needless to say they didn't give me correct sized batteries due to this review. More
Sold me a Lemon. Had the car less than a week and noticed a parasitic draw, batteries undersized. Told me only thing wrong was tires and suspension. Immediately needi Had the car less than a week and noticed a parasitic draw, batteries undersized. Told me only thing wrong was tires and suspension. Immediately needing to spend $3k to fix issues to get it inspect. Dealer response is "bought it as is" we can get you the right batteries but we don't even have to do that. Vehicle inspection was expired for over a year. Avoid this place at all costs unless you like a project vehicle. More
There’s been some ups and downs but things are getting better over time. Look forward to the next few years doing business. better over time. Look forward to the next few years doing business. More
Overall I had a good experience with the car purchase and sales team. I was glad to find the vehicle I was interested in. And they found financing for my challenging credit score. Unfortunately the vehicl sales team. I was glad to find the vehicle I was interested in. And they found financing for my challenging credit score. Unfortunately the vehicle comes with no warranty and now there’s a weird sound underneath. Don’t have the ability to have someone to look at it without dishing out a diagnostics fee. Guess that’s what you get with a no warranty vehicle. More