12 Reviews
Write a ReviewDealership Experience
4 yrs, 6 mos
Specialties & Trainings
5+ Years Sales Experience
12 Reviews of Lou Joseph
October 16, 2026
Service shop replaced exhaust manifold on truck before I bought 4/2025 shows up on CarFax report was sold to me 6/2025. Whoever they have servicing the vehicles thought it was ok to leave a broken bolt in t bought 4/2025 shows up on CarFax report was sold to me 6/2025. Whoever they have servicing the vehicles thought it was ok to leave a broken bolt in the head drill for a helicoil without removing it and cutting down a bolt shorter to accommodate short depth of the hole. So here I am now the helicoil did not work pushed out created a leak was drilled crooked the Hemi tick basically but not because a bolt was broke it is because of service fraud to sell the truck without replacing the head they screwed up which would have cost them alot more like I just had to pay 3,000 bucks. Sent them the invoice explained everything that guy is probably still working on the vehicles avoid this place at all cost bunch of greedy Indians. F them and their 3rd rate mechanics. Be warned! More
Other Employees Tagged: Danny Khouri, John Khouri, Joe Khouri, Matthew Martinez
June 19, 2025
Do not purchase from this dealership. I went to buy a vehicle from this dealership, but the Kelley Blue Book (KBB) listed it as overpriced by nearly $5,100.00. I asked them to come down $ I went to buy a vehicle from this dealership, but the Kelley Blue Book (KBB) listed it as overpriced by nearly $5,100.00. I asked them to come down $ 3,000.00, and they had a story to tell me about how they use different appraisals, other than the Kelly Blue Book, and how my bank isn't in tune with them. They had the nerve to get upset when the bank would authorize them for the amount they were asking. They were difficult to negotiate with and do business with. When I asked them to come down, they only released 497 and claimed it was a military discount. Then I struggled with them to come up with another $ 200.00. More
Other Employees Tagged: Joe Khouri
April 17, 2025
STAY FAR AWAY FEOM THEM THEY WILL SCAM YOU TILL KNOW END THERE MECHANCICS DO NOT KNOW ANYTHING WILL REPLACE PARTS THAT DONT NEED REPLACED AND WILL SELL YOU A CAR WITH KNOWLEDGE OF PROBLEMS THAT THEY WILL NO THERE MECHANCICS DO NOT KNOW ANYTHING WILL REPLACE PARTS THAT DONT NEED REPLACED AND WILL SELL YOU A CAR WITH KNOWLEDGE OF PROBLEMS THAT THEY WILL NOT DISCLOSE, Auto First is the worst place to spend your hard earned money do your homework and go else where they are shady people and don't care about the customer More
Other Employees Tagged: Danny Khouri, John Khouri, Joe Khouri, Matthew Martinez , The shop!
July 21, 2024
Such a great environment and professional workers went in to pick up my sons vehicle and I ended up getting myself a whole new car and I couldn’t be happier to pick up my sons vehicle and I ended up getting myself a whole new car and I couldn’t be happier More
Other Employees Tagged: Danny Khouri, John Khouri, Joe Khouri, Matthew Martinez , Jennifer Khouri, Claire Whalen
December 31, 2023
Great staff! Easy buying process! Beautiful cars! Really glad I went to auto first to get the car I wanted at a price I could afford! Thanks Lou and everyone at a Easy buying process! Beautiful cars! Really glad I went to auto first to get the car I wanted at a price I could afford! Thanks Lou and everyone at auto first! More
December 25, 2023
Service are xxxxxxxx who don’t want to take responsibility for their mistakes. I had an Intoxalock device installed and they just wanted to refuse to have a mechanic look at it when it’s what I responsibility for their mistakes. I had an Intoxalock device installed and they just wanted to refuse to have a mechanic look at it when it’s what I requested. I’m tired of having issues with it because of xxxxty install. xxxx this place. More
Other Employees Tagged: Jennifer Khouri, Claire Whalen
November 30, 2023
Sold me a Lemon. Had the car less than a week and noticed a parasitic draw, batteries undersized. Told me only thing wrong was tires and suspension. Immediately needi Had the car less than a week and noticed a parasitic draw, batteries undersized. Told me only thing wrong was tires and suspension. Immediately needing to spend $3k to fix issues to get it inspect. Dealer response is "bought it as is" we can get you the right batteries but we don't even have to do that. Vehicle inspection was expired for over a year. Avoid this place at all costs unless you like a project vehicle. More
Other Employees Tagged: Joe Khouri
November 17, 2023
There’s been some ups and downs but things are getting better over time. Look forward to the next few years doing business. better over time. Look forward to the next few years doing business. More
Other Employees Tagged: Danny Khouri, John Khouri, Joe Khouri, Matthew Martinez , Mark Reed, Tracy
October 21, 2023
What an amazing experiencce. fantastic dealership ! Salesman Lou polite and friendly and was so helpful.The service sept was great and worked with us in final preps and working wi fantastic dealership ! Salesman Lou polite and friendly and was so helpful.The service sept was great and worked with us in final preps and working with our time schedule. I have nothing great peaises for this dealership. More

