John Kim

I have been a Lexus customer for the past 10 years, and this was the first time I have been very disappointed with an interaction. John was so rude and condescending that I refused to get my car from Bever this was the first time I have been very disappointed with an interaction. John was so rude and condescending that I refused to get my car from Beverly Hills, and instead went to dealership further away where I was treated like a valued customer. More

by WILLEMSENJENNY Verified Customer Verified Customer

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They had what I was looking for and the pricing was reasonable. The deal was straightforward and easy to complete. Only wait was for the backup in the finance department. reasonable. The deal was straightforward and easy to complete. Only wait was for the backup in the finance department. More

by CAPNHART Verified Customer Verified Customer

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Jumber was an excellent sales consultant, he answered all my questions and made my experience unforgettable. He went above and beyond; for that I am thankful. I would recommend Beverly Hills Lexus and the te my questions and made my experience unforgettable. He went above and beyond; for that I am thankful. I would recommend Beverly Hills Lexus and the team who helped me out to anyone. More

by SALAZAR_ALFREDO_M Verified Customer Verified Customer

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Jumber was exceptional in the quality of his service as well as his knowledge of the vehicle. I have had 5 or 6 Lexus vehicles in the past and he is by far the best sales person I have worked with. I would well as his knowledge of the vehicle. I have had 5 or 6 Lexus vehicles in the past and he is by far the best sales person I have worked with. I would give him 10 stars if I could. More

by RANDY80 Verified Customer Verified Customer

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I am not sure where John is from but he is sent from the heavens. heavens. More

by JKIM19 Verified Customer Verified Customer

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Great service, very patient and worked to find the exact car we wanted. This is the second car we've gotten through Jim Falk Lexus and they are great to deal with. car we wanted. This is the second car we've gotten through Jim Falk Lexus and they are great to deal with. More

by rkerr3 Verified Customer Verified Customer

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Jumber & John were awesome! ! Really enjoyed working with them!! They made the transaction quick and smooth!! ! Really enjoyed working with them!! They made the transaction quick and smooth!! More

by Mihaela Verified Customer Verified Customer

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Very polite service and well known about the cars. We only visited this delearship to lease the car We only visited this delearship to lease the car More

by JISKYANGEL Verified Customer Verified Customer

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I was lied to about the terms of my contract as well as the features of my exchange or swapped vehicle. When I bought it to their attention, I repeatedly called with no call from a manager back. I am very the features of my exchange or swapped vehicle. When I bought it to their attention, I repeatedly called with no call from a manager back. I am very disappointed as this is not my first time dealing with Jim Faulk Lexus - Fleet Manager More

by LATRESE715 Verified Customer Verified Customer

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The entire staff was courteous and helpful. They made the buying process easy and quick. They made the buying process easy and quick. More

by IZCPA Verified Customer Verified Customer

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