John Kim

Audrey was so amazing from start to finish. She was so sweet and just made me feel comfortable. She is the reason i will continue my partnership with Lexus! She was so sweet and just made me feel comfortable. She is the reason i will continue my partnership with Lexus! More

by Ky05 Verified Customer Verified Customer

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My whole experience from beginning to end at Jim Falk BH was seamless. From the immediate attention and greeting to the normally cringing contracts/signing. Everyone was so friendly and a pleasant to deal w was seamless. From the immediate attention and greeting to the normally cringing contracts/signing. Everyone was so friendly and a pleasant to deal with. Audrey made me feel comfortable and welcomed. John made me feel like part of the work family. And Mark was clear with explaining the paperwork. I’m certainly referring my friends and family. Just don’t get too busy for ME. LOL! More

by ITSABOY0928 Verified Customer Verified Customer

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Audrey was very pleasant and friendly. She is a bit new so still learning but I think she is very enthusiastic. My experience at this Lexus was good but not as good as other dealerships I' She is a bit new so still learning but I think she is very enthusiastic. My experience at this Lexus was good but not as good as other dealerships I've been to. I"ve found the upper level management to be a bit too aggressive and pushy, and not happy when they can't get the deal they want. One more thing--not all of the staff were fully informed. I was told by one salesperson that I could use only my credit card to pay for my car, but this was untrue. So I wasted a trip there and needed to come back the next day with a cashier's check. More

by PCW Verified Customer Verified Customer

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Beverly Hills Lexus truly puts customers first. The staff was professional, transparent, and completely hassle-free. After visiting six different dealerships, they offered the best pricing and actu The staff was professional, transparent, and completely hassle-free. After visiting six different dealerships, they offered the best pricing and actually had the GX 550 in stock. The entire process was smooth, respectful, and efficient. Overall, it was a great experience and they gave me the best deal possible. Highly recommended. More

by MONTES.MILLE Verified Customer Verified Customer

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I have been a Lexus customer for the past 10 years, and this was the first time I have been very disappointed with an interaction. John was so rude and condescending that I refused to get my car from Bever this was the first time I have been very disappointed with an interaction. John was so rude and condescending that I refused to get my car from Beverly Hills, and instead went to dealership further away where I was treated like a valued customer. More

by WILLEMSENJENNY Verified Customer Verified Customer

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They had what I was looking for and the pricing was reasonable. The deal was straightforward and easy to complete. Only wait was for the backup in the finance department. reasonable. The deal was straightforward and easy to complete. Only wait was for the backup in the finance department. More

by CAPNHART Verified Customer Verified Customer

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Jumber was an excellent sales consultant, he answered all my questions and made my experience unforgettable. He went above and beyond; for that I am thankful. I would recommend Beverly Hills Lexus and the te my questions and made my experience unforgettable. He went above and beyond; for that I am thankful. I would recommend Beverly Hills Lexus and the team who helped me out to anyone. More

by SALAZAR_ALFREDO_M Verified Customer Verified Customer

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Jumber was exceptional in the quality of his service as well as his knowledge of the vehicle. I have had 5 or 6 Lexus vehicles in the past and he is by far the best sales person I have worked with. I would well as his knowledge of the vehicle. I have had 5 or 6 Lexus vehicles in the past and he is by far the best sales person I have worked with. I would give him 10 stars if I could. More

by RANDY80 Verified Customer Verified Customer

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I am not sure where John is from but he is sent from the heavens. heavens. More

by JKIM19 Verified Customer Verified Customer

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Great service, very patient and worked to find the exact car we wanted. This is the second car we've gotten through Jim Falk Lexus and they are great to deal with. car we wanted. This is the second car we've gotten through Jim Falk Lexus and they are great to deal with. More

by rkerr3 Verified Customer Verified Customer

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