John Krajnovich | Page 23

New Car Buying Experience I had a great experience at Fair Oaks Ford Lincoln in Naperville, IL. My sales associate was Serafin Castelan who was not only courteous, polite, and I had a great experience at Fair Oaks Ford Lincoln in Naperville, IL. My sales associate was Serafin Castelan who was not only courteous, polite, and very professional but treated me with respect as if I were a part of the Fair Oaks Family. He was very attentive to my questions and concerns and answered fully all of my questions. The other staff that also attended to me throughout the purchasing process, Bob W., Jeff G., and John K. were equally helpful and informative. I would definitely purchase future vehicles at Fair Oaks Ford Lincoln in Naperville. Thank you to everyone at Fair Oaks for a job well done. More

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Love my red Focus! Jeremy was great. We came to look at cars and compare. The deals were So good that we got not one but two new cars on 12/19/15. It was better than I Jeremy was great. We came to look at cars and compare. The deals were So good that we got not one but two new cars on 12/19/15. It was better than I thought it would be! More

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Real people, sincere, pleasant, and truly knowledgeable. Each visit, call, email, all were great. Never once any stress on either side in getting a deal done. I felt all the people I have met during this Each visit, call, email, all were great. Never once any stress on either side in getting a deal done. I felt all the people I have met during this process were straight shooters and while in business to make a profit, I felt I was treated fair and square with respect along the way. The names I would like to drop include Pam Hammersmith, Craig Holsman, Karl Regalado, and John Krajnovich. I would highly recommend Fair Oaks Ford Lincoln as I'm a repeat customer myself as a place to start looking for your next car. I think it would be your one and only stop. The people I have mentioned above are each beyond the 5 star rating I could give them. Make a point to look them up. More

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Knowledgable and friendly Friendly and helpful personnel. Very comfortable atmosphere. Everyone was respectful and handled the transaction in a friendly and timely manner. I Friendly and helpful personnel. Very comfortable atmosphere. Everyone was respectful and handled the transaction in a friendly and timely manner. I appreciated the clean showroom and no pressure from the team. More

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When you're with Fair Oaks Ford, you're with family! My husband and I have gotten 5 vehicles from Fair Oaks in the past 5 years! Everyone at the dealership makes us feel welcome and like part of their f My husband and I have gotten 5 vehicles from Fair Oaks in the past 5 years! Everyone at the dealership makes us feel welcome and like part of their family! We are always greeted with a warm smile and an enthusiastic hello! From Sales to Service, this dealership is top notch! They are extremely knowledgeable and always take great care of us in every aspect of the process! This truly is Naperville's Best Dealership! Thank you John Krajnovich, Jeremy Bloom and John Roncone for all of your help! You all rock! :) More

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Excellence defined We have purchased two vehicles from Fair Oaks. The second vehicle we purchased we dealt with Jose and Jeremy. Jeremy was the best car salesman I hav We have purchased two vehicles from Fair Oaks. The second vehicle we purchased we dealt with Jose and Jeremy. Jeremy was the best car salesman I have dealt with in my life. He is extremely well versed in all the vehicles as well as purchasing and leasing options. He was only interested in getting us the best deal and price possible. I would recommend Fair Oaks to everyone I know. More

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Experience Craig H. and John K. were both excellent sales personnel and I had an amazing experience with them on buying my 2016 Ford Explorer Sport...factory ord Craig H. and John K. were both excellent sales personnel and I had an amazing experience with them on buying my 2016 Ford Explorer Sport...factory ordered. Pam was amazing on doing the first introduction to my vehicle and all the cool features of it. More

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Purchase of 2016 Ford F350 I have purchased well over a dozen cars / trucks at Fair Oaks Ford over the years, both for my family and business. Craig Holsman has always been exc I have purchased well over a dozen cars / trucks at Fair Oaks Ford over the years, both for my family and business. Craig Holsman has always been exceptional to work with and followed through with everything promised. He recently personally delivered the purchase of a 2016 Ford F350 truck to my home, which was over and above what was expected. I have done business with Craig Holsman, Ryan Holsman, Serafin Castelan, Jeremy Bloom, Bob Wojtan and John Kranovich over the years. From sales to financing and the service department, the dealership can be trusted and counted on to meet all of my automobile needs. More

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Satisfied repeat customer I just completed my second transaction with Jeremy Bloom and Fair Oaks Ford-Lincoln. The first time around I was pleasantly surprised with my experie I just completed my second transaction with Jeremy Bloom and Fair Oaks Ford-Lincoln. The first time around I was pleasantly surprised with my experience and for the 38 months that followed I was very pleased with all of my interactions with the personnel in the service department. Because of my positive experiences I didn't really consider working with another dealership when it came to getting into another vehicle. Fair Oaks is a great company and it is staffed with individuals who truly care about doing a good job. I highly recommend giving them a shot at earning your business. More

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Best price and true to their word Was able to locate the truck I wanted and delivered as promised. Shopped 3 dealers and got the best Price and customer service at fair oaks . Other Was able to locate the truck I wanted and delivered as promised. Shopped 3 dealers and got the best Price and customer service at fair oaks . Other dealers tried to sell me what they had on lot. Fair oaks Got me the vehicle I wanted I love my truck and was in and out with out all the haggling back and forth that I experienced at the other dealers . More

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