165 Reviews
Write a Review165 Reviews of John Kraus
January 09, 2026
I have been buying vehicles from this dealership for over 35 years. There are multiple dealerships closer to home for me. The reason I drive an extra 30 miles each way and continue to buy and service all of 35 years. There are multiple dealerships closer to home for me. The reason I drive an extra 30 miles each way and continue to buy and service all of my vehicles at Jim Butler in Linn is because of John Kraus. John always listens to our needs and always matches those needs to the perfect vehicle. John always has the vehicle detailed and ready to go when we arrive to purchase it. John always gives his full attention to me, my wife and my children when explaining all of the vehicle features and functions. We shop other places as always, but we always buy from John at Jim Butler in the end, he is simply the best. He makes car buying a pleasure and my family loves that. More
December 16, 2025
The service I received on my vehicle was not good because this dealership does not communicate. I simply had a blown fuse, had an appointment at 9:30, a hard deadline for a 3:00 pm pickup, and zero communic this dealership does not communicate. I simply had a blown fuse, had an appointment at 9:30, a hard deadline for a 3:00 pm pickup, and zero communication until I called at 3:30. No return call after being told they would call me back in 10 minutes. Ended up leaving the vehicle overnight and had to call them the following morning to find out the status. When I picked up the vehicle, the receptionist had an attitude, paid the bill without a simple, "thanks" or "I'm sorry", was given the keys and they said "it's out there somewhere". Definitely regret purchasing the vehicle at Jim Butler and will only take it back for service when dealing with an issue that only they can repair. More
December 07, 2025
We had great service with Bob and Shane. We wasn’t so happy about the person selling extended warranty though. He was nice but awful pushy on that. We wasn’t so happy about the person selling extended warranty though. He was nice but awful pushy on that. More
Other Employees Tagged: Bob Moritz , Shane Backues
December 04, 2025
All of the interactions with the employees were pleasant. Plenty of inventory to choose from. I really feel Like they went the extra mile to complete the delivery. Plenty of inventory to choose from. I really feel Like they went the extra mile to complete the delivery. More
October 15, 2025
This dealership was the best by far in all my experiences I've had!!! I would definitely recommend them to all my family and friends! We'll be coming back again ❤️ I've had!!! I would definitely recommend them to all my family and friends! We'll be coming back again ❤️ More
Other Employees Tagged: Tony Sesti
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