John Kraus
John Kraus at Jim Butler Linn Chevrolet

John Kraus | Page 2

Sales Consultant

Jim Butler Linn Chevrolet

317 W Main St
Linn, MO 65051

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4.8
165 Reviews
4.8

165 Reviews

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165 Reviews of John Kraus

February 11, 2026

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Employee Rating

Excellent experience. I would purchase from this dealer again. That about sums it up Thank you More

by MARKHAVENS1908
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Recommend Dealer
Yes

February 05, 2026

Dealership Rating
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Very good. Explained things well and very personable. John went above and beyond for us. More

by BROOKEBOCKTING
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Recommend Dealer
Yes

January 24, 2026

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Employee Rating

Very professional sales team. John did a great job and informed me of all the differences for my other suburban. I’ll be back. More

by jmassey86901
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

January 09, 2026

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I have been buying vehicles from this dealership for over 35 years. There are multiple dealerships closer to home for me. The reason I drive an extra 30 miles each way and continue to buy and service all of More

by Inspect your vehicle after service.
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Recommend Dealer
Yes

December 16, 2025

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The service I received on my vehicle was not good because this dealership does not communicate. I simply had a blown fuse, had an appointment at 9:30, a hard deadline for a 3:00 pm pickup, and zero communic More

by brian@moforest.org
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 19, 2025

Jim Butler Linn Chevrolet responded

Thank you for taking the time to share your experience. You are absolutely right to be frustrated, and we sincerely apologize. We dropped the ball on this visit, and that is on us. Clear communication is a basic expectation, and we failed to provide timely updates, missed our commitment to call you back, and did not respect your pickup deadline. That is not how we expect our service department to operate. On top of that, the interaction at pickup fell well short of the courtesy and professionalism you should always receive, and we are very sorry for that as well. This is not a common practice at our dealership, but that does not excuse your experience. Your feedback has been shared with our service management team so we can address the communication breakdown and customer interaction issues directly to ensure this does not happen again. We truly regret that this visit damaged your confidence in us and appreciate you bringing it to our attention. If you would be willing, we would welcome the opportunity to speak with you directly and work toward restoring your trust. Respectively, Mike Carroll General Manager Jim Butler Linn

December 07, 2025

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Employee Rating

We had great service with Bob and Shane. We wasn’t so happy about the person selling extended warranty though. He was nice but awful pushy on that. More

by BR30725
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Moritz , Shane Backues

December 04, 2025

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All of the interactions with the employees were pleasant. Plenty of inventory to choose from. I really feel Like they went the extra mile to complete the delivery. More

by FMPARKS2010
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Recommend Dealer
Yes

November 14, 2025

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Great customer service as always. Prompt and efficient in all aspects of the Lynn MO dealership More

by Daniel
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Service Time
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Recommend Dealer
Yes

November 04, 2025

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A lot of vehicles to choose from. No pressure sales and overall good experience. John made it easy by explaining everything up front. More

by rmreinkemeyer
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Finance Experience
Recommend Dealer
Yes

October 15, 2025

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This dealership was the best by far in all my experiences I've had!!! I would definitely recommend them to all my family and friends! We'll be coming back again ❤️ More

by TBS333.SB80
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Sesti

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