John Kravchak

I do not know what is wrong with this service in Pine Belt. Their always not doing their job correctly. It happens every time when I'm there. I tried to remain loyal, but they always treat me like crap. Belt. Their always not doing their job correctly. It happens every time when I'm there. I tried to remain loyal, but they always treat me like crap. I asked why I need new brake pads, if I have an Ariya, and I used my E-Step all the time. I was told it was because of the mileage. But the manual states the E-Step save on the brake pad. I was told to reach out to Nissan consumer and complain to them. I asked if they could change the battery on my keyless remote, they did not do that. Also, their so called 50-point inspection, that do not even follow. They didn't even take care of my windshield fluid. Now they want me to go back so they can fix their mistakes. It's always something with the Service Department and me. More

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I WILL NEVER WALK THROUGH THEIR DOOR AGAIN. I went there needing two tires. (My biggest mistake was not going to someone who knew about tires.) The man told me there was a sale for four tires. I went there needing two tires. (My biggest mistake was not going to someone who knew about tires.) The man told me there was a sale for four tires. I asked him to explain the differences in tires. He said Nissan doesn't sell bad tires; they're good tires, and I couldn't go wrong. WHAT HE DID NOT TELL ME was that the other tire had a different rating and was not designed for the comfort I was used to. I am shaking and feeling every bump as if I'm in a truck. I am an older woman with back issues. I spoke to the service manager, who said, "We would have no way to tell if you would like the tires until after you drove them." He offered to buy them back from me at 50% of what I just paid!!!!!! He said he wanted me to be happy. YOU CALL THAT HAPPY? Then he had the nerve to try to sell me more tires!!!!!! I went somewhere else today, and they explained the differences in the tires and provided me with a lot of information on tires--information that should have been given to me in the first place to make an informed decision. I bought a cushion for my front seat to try to reduce the vibration when driving. It helps a little. IT LOOKS LIKE I WILL BE BUYING A SECOND SET OF TIRES. They were kind enough to rebalance them to rule that out, but it seems they are just tires that let you feel every bump on the road AND THEY KNEW NOTHING ABOUT HOW TO GIVE INFORMATION ON HOW TO PURCHASE THE RIGHT TIRE... But don't worry.... he said, anyone who drives off the lot, doesn't like the tire they will buy them back at 50% of what was paid because they are now used tires. So feel assured they WILL MAKE YOU HAPPY!! SERVICE IS A REFLECTION OF HOW THE BUSINESS RUNS SO NEXT YEAR... I WILL BUY MY NEXT NISSAN FROM A DIFFERENT DEALER, AND I SUGGEST YOU DO TOO!! More

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Go to Red Bank Nissan. Pine Belt needs help with attitude. Would not let me speak with dealership manager. Engine light on after driving 700 miles on BRAND NEW Kicks. I was Pine Belt needs help with attitude. Would not let me speak with dealership manager. Engine light on after driving 700 miles on BRAND NEW Kicks. I was told they were too busy even to just scan vehicle to make sure it was safe to drive. I was told the soonest they could get me in was a week. I was told if car breaks down just have it towed! More

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Con artists and lists. Bought a pre certified and it wasn’t pre certified. Within one month it needed oil n filter changed n the brake rotars need to be changed n they wo Bought a pre certified and it wasn’t pre certified. Within one month it needed oil n filter changed n the brake rotars need to be changed n they won’t honor anything. Rip offs. Do not buy anything from them, not to be trusted. More

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I have contacted the sales department, several times and no response! I not sure what's going on and why they do not want to sell a car. I even contacted nissan and still nothing. I have bought several cars no response! I not sure what's going on and why they do not want to sell a car. I even contacted nissan and still nothing. I have bought several cars from pinebelt and received very good deals always. There sales dept is not as good, as it was in the past. There service dept is good. More

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I waist my time and my money. They charge me 1037.00 for check my check engine light and some noise, and guess what. The noises and the light still there, when I go back, they wants charge me another 916.00 check my check engine light and some noise, and guess what. The noises and the light still there, when I go back, they wants charge me another 916.00 fit “fix “ that issue.. More

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Exceptional service! In 2010 I purchased a car at Keyport Pine Belt, as a single woman I feared I would be taken advantage of, but the total opposite happened. My salesman In 2010 I purchased a car at Keyport Pine Belt, as a single woman I feared I would be taken advantage of, but the total opposite happened. My salesman was awesome. I have patronized their service department ever since. I cannot stress enough the honesty and integrity of the employees there. Over the years I have been more than satisfied with the services they have offered, and I have never felt pressured to have maintenance done which wasn’t necessary, in fact just the opposite, I have always been informed about the needs of my vehicle but it has always been my choice of the repairs. Over the past 9 years I have never encountered a problem or rude employee. They’re employees are knowledgeable and courteous and go above and beyond to assist you in every way. More

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Don’t buy used cars from this place Do not buy a used car from this place I did and I went through two templates and then I was out of a car for a month because they sold me a car with Do not buy a used car from this place I did and I went through two templates and then I was out of a car for a month because they sold me a car with a lean on it and you call and leave messages and managers don’t get back to you. You will have nothing but problems and a lot of your time going back there More

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honest and hardworking dealership fron A to Z My dealership of choice for at least 15 yrs. many vehicles purchased and leased. i always got more than expected and NEVER was ever let down. My dealership of choice for at least 15 yrs. many vehicles purchased and leased. i always got more than expected and NEVER was ever let down. More

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Unhappy customer My husband and I purchased this car in May and less than a month later we already had issues with the battery And need an oil change , we brought i My husband and I purchased this car in May and less than a month later we already had issues with the battery And need an oil change , we brought it in to be serviced and had to pay full price , even though we just bought the car less than 2 months ago and was told it would be covered . We obviously paid full price and serviced the car , they did not even reset the oil and then two days later we noticed they didn't even lock the filter in correctly and the car was dripping , not to mention a new scratch on the right mirror that definitely was not there before ! I would not recommend this place! My mom bought a car from a dealer in Eatontown , not only did they get free oil changes for a year on a non-certified car , they received a few goodies , including a box of Cheryl's cookies delivered to their door ! I think this dealership needs to up their game a bit! We definitely will not be going back More

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