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John LaGrassa

Overview Reviews (17) Inventory (231)

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John LaGrassa

Internet Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

17 Reviews

Overview Reviews (17) Inventory (231)

Dealership Experience

10 yrs, 3 mos

Industry Experience

1 yr, 3 mos

Languages Spoken

English

4.9

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of John LaGrassa

July 01, 2025

Dealership Rating

Employee Rating

i love my sales lady she was wonderful! she was very patient and helped me out a lot. She set my car up for me. She went beyond her duty. she was very patient and helped me out a lot. She set my car up for me. She went beyond her duty. More

by harlenesmith

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kiara Ruiz, Ty Crews, Robert Solis

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Jul 02, 2025 -

Germain Honda of Surprise responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

March 25, 2025

Dealership Rating

Employee Rating

Not much to complain about, everyone was easy to deal with and helpful. It was a relatively quick process with not too much waiting around. Very nice dealership. I would recommend them to anyone. with and helpful. It was a relatively quick process with not too much waiting around. Very nice dealership. I would recommend them to anyone. More

by dmslmoore

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews, Montana Boone, Robert Pitman, Michael Breezy Briese

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Apr 03, 2025 -

Germain Honda of Surprise responded

Thank you so much for this sincere, 5 star review! It's so wonderful to hear that our team was able to provide you with such a great car-buying experience! Best Regards, Sassha Motz General Manager

January 19, 2025

Dealership Rating

Employee Rating

Each person I had the pleasure of meeting and speaking with was very cordial, polite and efficient at their job. They made sure that my questions were answered and that I was satisfied with my purchase. with was very cordial, polite and efficient at their job. They made sure that my questions were answered and that I was satisfied with my purchase. More

by fmchrisp

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell , Adrian Alvarez

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Jan 20, 2025 -

Germain Honda of Surprise responded

Your complete satisfaction is our priority. We are happy to know that our team ensured a positive and informative experience during your recent sales visit. Best Regards, Sassha Motz General Manager

December 26, 2024

Dealership Rating

Employee Rating

It was very nice working with them. All my questions were answered. I love my new car. All my questions were answered. I love my new car. More

by tbconley1

Verified Customer

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Montana Boone, Branden Cole

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Dec 30, 2024 -

Germain Honda of Surprise responded

Thank you! We're glad you felt well accommodated and informed during your sales visit. We appreciate your business and hope to work with you again in the future. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

December 18, 2024

Dealership Rating

Employee Rating

John LaGrassa was pleasant and attentive. Very good with the details of the car we selected. Finance Manager Ty Crews was friendly and thorough with all the lease details. Very good with the details of the car we selected. Finance Manager Ty Crews was friendly and thorough with all the lease details. More

by joyceandneal1950

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews

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Dec 19, 2024 -

Germain Honda of Surprise responded

Thank you for leaving John this positive review! We are pleased that he could be of valuable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, Sassha Motz General Manager

December 16, 2024

Dealership Rating

Employee Rating

John and his team made this experience a nice one. I would recommend them to anyone looking for a new Honda. I would recommend them to anyone looking for a new Honda. More

by maykoglez

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 16, 2024 -

Germain Honda of Surprise responded

Thank you for leaving John this kind review and recommendation. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

December 14, 2024

Dealership Rating

Employee Rating

Assessed my car and documented the necessary repairs to restore it to a safe and reliable operating condition. restore it to a safe and reliable operating condition. More

by doug.jones0

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Bell , Brandon Schilling

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Dec 16, 2024 -

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

December 13, 2024

Dealership Rating

Employee Rating

John was very helpful in getting us a fair price for our new preowned Subaru Outback. new preowned Subaru Outback. More

by Harasymchuk

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje

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Dec 16, 2024 -

Germain Honda of Surprise responded

We are happy you enjoyed a positive experience are were pleased with the deal John secured for you. Best Regards, Sassha Motz General Manager

December 02, 2024

Dealership Rating

Employee Rating

John was excellent to work with and very professional. We would definitely work with him again on another car purchase in the future. Not only was he super responsive but also patient with the many questi We would definitely work with him again on another car purchase in the future. Not only was he super responsive but also patient with the many questions we had. He handled our sale efficiently and the turn around time was super appreciated as we needed a reliable car quickly. More

by SAR2170084

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 03, 2024 -

Germain Honda of Surprise responded

Thanks so much for your stellar review of John! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your pre-owned Honda! Best Regards, Sassha Motz General Manager

November 23, 2024

Dealership Rating

Employee Rating

No hassle. No pressure. Easy process. Relaxing experience. Will definitely be a return client in the future overall had a great experience No pressure. Easy process. Relaxing experience. Will definitely be a return client in the future overall had a great experience More

by nataschaswim

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joshua “SuperMan” Reeves, George Bell, Branden Cole

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Nov 25, 2024 -

Germain Honda of Surprise responded

Buying a vehicle is a big deal and we are very excited to see everything went well. Thank you for the kind words about your visit. We look forward to seeing you again soon. Best Regards, Sassha Motz General Manager

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