John Lain

Communication was great with everyone involved, esp since I was traveling two hours away to view the car. Bought it with the help of salesperson, Mike Gonsalves. Process was quick and the price was good. I I was traveling two hours away to view the car. Bought it with the help of salesperson, Mike Gonsalves. Process was quick and the price was good. I would have given five stars, except that they tack on a mandatory, $600 charge for a Lojack install. Feels like a scam. Also, the car was delivered to me. To their credit, since I was within the range limit, there was not a delivery fee. But I was surprised that it was driven instead of delivered on a flatbed trailer like other dealerships have done. More

by nate Verified Customer Verified Customer

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Very wonderful car buying experience. From the first email to the last text everything was a pleasure and we’re happy with our car. Will recommend to friends and family. From the first email to the last text everything was a pleasure and we’re happy with our car. Will recommend to friends and family. More

by Eric Collins Verified Customer Verified Customer

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Jonathan was great. Super friendly and had everything ready for when I arrived!! Had me approved before I even got there!! Thanks again and I'll be back in a couple year Super friendly and had everything ready for when I arrived!! Had me approved before I even got there!! Thanks again and I'll be back in a couple years!! More

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Enjoyed the experience of working with everyone but didn’t like the long wait for the signing of the documents. didn’t like the long wait for the signing of the documents. More

by V.EDMONDSON1 Verified Customer Verified Customer

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Mike was a great to work with. He really worked hard to get me what I wanted and within my budget. He really worked hard to get me what I wanted and within my budget. More

by MLACKEY086 Verified Customer Verified Customer

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Dealership was prompt and professional after inquiring about a car. Great communication and info about the car. I worked with Mike Gonsalves in sales and he was very helpful during test drive and then g about a car. Great communication and info about the car. I worked with Mike Gonsalves in sales and he was very helpful during test drive and then getting some detailing and paint repairs done when I agreed to buy the car. One caveat though, the dealership charges a mandatory $595 charge for a Lojack theft system. This was not (readily) apparent in the advertised price until we started going over the contract. Not exactly happy about that, but this is a car for our son, so his mom is thrilled about knowing where his car will be at all times :) Also, I had it delivered and was kind of surprised when it was delivered by someone driving it instead of it being delivered on a flatbed. The flatbed would have prevented projectiles/rocks/etc... from potentially hitting vehicle and also would keep miles off the car. Driver, like Mike, was very friendly and personable, so absolutely no issues there. The dealership also offers free NC inspections for the ownership of the car and some extended warranty coverage as standard, so nice benefits there. More

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Caleb and Gavin were awesome. Glad I was above to work with both of them. Looking forward to get the truck detailed. Glad I was above to work with both of them. Looking forward to get the truck detailed. More

by GATORS517 Verified Customer Verified Customer

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Great experience the process was fast. We were surprised with the whole experience and how fast it was. Will definitely refer them to our friends and family. We were surprised with the whole experience and how fast it was. Will definitely refer them to our friends and family. More

by VADA473 Verified Customer Verified Customer

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Very fair dealership, would recommend them to others and family members. However, need to be located closer to Winston-Salem. family members. However, need to be located closer to Winston-Salem. More

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Just purchased two vehicles from Caleb Hoppe. What a professional! He showed me vehicles until I found the perfect ones. Got a BMW X1 for my fiance and a Hyundai Sonata for myself. She is grinnin What a professional! He showed me vehicles until I found the perfect ones. Got a BMW X1 for my fiance and a Hyundai Sonata for myself. She is grinning from ear to ear!! Lifetime powertrain warranties on both and couldn't be happier! The Sales manager Thomas got the deals done and John Lain the Finance manager closed them out. Thanks to Danielle and the whole team!!! And I will be checking out the HUGE service center when the first oil changes are due. You want great selection, awesome no haggle pricing and ease of purchase experience? This is the place to go!!! More

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