477 Reviews
Write a Review477 Reviews of John Lain
May 30, 2025
Jonathan was great. Super friendly and had everything ready for when I arrived!! Had me approved before I even got there!! Thanks again and I'll be back in a couple year Super friendly and had everything ready for when I arrived!! Had me approved before I even got there!! Thanks again and I'll be back in a couple years!! More
Other Employees Tagged: Jonathan Branch
May 25, 2025
Enjoyed the experience of working with everyone but didn’t like the long wait for the signing of the documents. didn’t like the long wait for the signing of the documents. More
Other Employees Tagged: R.J. Juckett
May 24, 2025
Mike was a great to work with. He really worked hard to get me what I wanted and within my budget. He really worked hard to get me what I wanted and within my budget. More
Other Employees Tagged: Mike Gonsalves
May 23, 2025
Dealership was prompt and professional after inquiring about a car. Great communication and info about the car. I worked with Mike Gonsalves in sales and he was very helpful during test drive and then g about a car. Great communication and info about the car. I worked with Mike Gonsalves in sales and he was very helpful during test drive and then getting some detailing and paint repairs done when I agreed to buy the car. One caveat though, the dealership charges a mandatory $595 charge for a Lojack theft system. This was not (readily) apparent in the advertised price until we started going over the contract. Not exactly happy about that, but this is a car for our son, so his mom is thrilled about knowing where his car will be at all times :) Also, I had it delivered and was kind of surprised when it was delivered by someone driving it instead of it being delivered on a flatbed. The flatbed would have prevented projectiles/rocks/etc... from potentially hitting vehicle and also would keep miles off the car. Driver, like Mike, was very friendly and personable, so absolutely no issues there. The dealership also offers free NC inspections for the ownership of the car and some extended warranty coverage as standard, so nice benefits there. More
Other Employees Tagged: Mike Gonsalves , Esmeralda in Internet and Emily in Cashiers Office
May 13, 2025
Caleb and Gavin were awesome. Glad I was above to work with both of them. Looking forward to get the truck detailed. Glad I was above to work with both of them. Looking forward to get the truck detailed. More
Other Employees Tagged: Gavin Oldham, Caleb Hoppe
May 10, 2025
Great experience the process was fast. We were surprised with the whole experience and how fast it was. Will definitely refer them to our friends and family. We were surprised with the whole experience and how fast it was. Will definitely refer them to our friends and family. More
Other Employees Tagged: Dasean Manuel
May 02, 2025
Very fair dealership, would recommend them to others and family members. However, need to be located closer to Winston-Salem. family members. However, need to be located closer to Winston-Salem. More
Other Employees Tagged: Jonathan Branch
May 01, 2025
Just purchased two vehicles from Caleb Hoppe. What a professional! He showed me vehicles until I found the perfect ones. Got a BMW X1 for my fiance and a Hyundai Sonata for myself. She is grinnin What a professional! He showed me vehicles until I found the perfect ones. Got a BMW X1 for my fiance and a Hyundai Sonata for myself. She is grinning from ear to ear!! Lifetime powertrain warranties on both and couldn't be happier! The Sales manager Thomas got the deals done and John Lain the Finance manager closed them out. Thanks to Danielle and the whole team!!! And I will be checking out the HUGE service center when the first oil changes are due. You want great selection, awesome no haggle pricing and ease of purchase experience? This is the place to go!!! More
Other Employees Tagged: Danielle Hunt, Jonathan Branch, Jonathan Caldwell, Caleb Hoppe, Kevin Hughes , Thomas Hairston and Danielle
April 22, 2025
Jonathan was great to work with. He made the process seamless and really easy. I’d highly recommend He made the process seamless and really easy. I’d highly recommend More
Other Employees Tagged: Jonathan Branch , Candice was super helpful!
April 19, 2025
The wait to complete the insurance, tags and other paperwork ceased about two hours. The salesman and paperwork man were friendly and polite. paperwork ceased about two hours. The salesman and paperwork man were friendly and polite. More
Other Employees Tagged: David salesman

