John Lazzaro

This past Monday I brought my A4 early for service and from the greeters to my technician everyone made you feel welcome no grumpy faces ever here! John was ready for me as soon as I walked in and did the from the greeters to my technician everyone made you feel welcome no grumpy faces ever here! John was ready for me as soon as I walked in and did the customary service intake information with a smile, Dan greeted me in the waiting area making you feel you are part of the family and in an hour my tech Ryan had the issue solved to my satisfaction above expectations. In all the years I owned other brands, I never experienced a dealer that stood behind their brand/product as well as Ray Catena does, and all involved at this location instill great confidence that makes one feel you are in great hands! Thanks & Kudos to John, Dan, Ryan More

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My car needed service on Monday, and I requested John Lazzaro to have it checked out and Ryan Byrne promptly brought it into the service bay and put it on the lift and within an hour it was fully service Lazzaro to have it checked out and Ryan Byrne promptly brought it into the service bay and put it on the lift and within an hour it was fully serviced and the issue taken care of with a smile from all. Thanks to Dan, John & Ryan as always, they manage to brighten your day and make sure all your automotive needs are taken care of promptly and with perfection which is something you do not get at the "other" dealerships in the area! More

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As a first-time Audi customer, my experience with Audi Freehold has been outstanding. The dealership itself is impressive, and the entire purchasing process was smooth and professional. What truly stood o Freehold has been outstanding. The dealership itself is impressive, and the entire purchasing process was smooth and professional. What truly stood out, though, was the level of care from the team. Rami Ayyash (Audi Brand Specialist) guided me through finding and ordering the exact vehicle I wanted, and John Lazzaro (Service Advisor) and the rest of the technicians have been incredibly helpful in addressing several issues with the new PPC platform. Everyone else I’ve interacted with has been equally friendly, attentive, and supportive. Overall, Audi Freehold made my introduction to the Audi brand a great one. More

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My A6 recently required service. John Lazzaro, as well as Ryan Byrne, promptly helped me out of the jam with a smile, returning my car to the road as new. Kudos to this Service Write John Lazzaro, as well as Ryan Byrne, promptly helped me out of the jam with a smile, returning my car to the road as new. Kudos to this Service Writer/Auto Tech team, earnestly providing Audi owners time and time again with the best outcomes without fail, and Ray Catena is better for having them in their employ. Thank you Dan and Chris! More

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From the greeter to my service writer John Lazzaro, Ray Catena Service never fails. The best in the business!!! Catena Service never fails. The best in the business!!! More

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can always count on professional service,efficient,knowledgeable and most importantly customer friendly service. AND thank you DAN for your help . service,efficient,knowledgeable and most importantly customer friendly service. AND thank you DAN for your help . More

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Kudos to Service, Technician and Parts Job Well Done! , I had to bring my A6 to diagnose a sudden loss of coolant and it turned out it was a faulty supercharger coolant hose and promptly John came up with , I had to bring my A6 to diagnose a sudden loss of coolant and it turned out it was a faulty supercharger coolant hose and promptly John came up with a plan with Ryan to have repairs done, a list was made and hose, thermostat, PVC valve, gaskets and seals were sequestered until a needed part arrived. When part was located and arrived I came down and vehicle was repaired and in addition supercharger and serpentine belts were also replaced and my girl is back on the road. I could not be happier, best Christmas gift! Thanks to:John, Phil, Ryan, Dan and Chris! You guys are the best! More

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Came in for service and John and Ryan were as always a pleasure to interact with both of them took the time to go over repairs and what the vehicle needed. Thank you guys! RV pleasure to interact with both of them took the time to go over repairs and what the vehicle needed. Thank you guys! RV More

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brought in my audi for yearly service and John Lazzaro was such a pleasure to work with. Car was inspected and delivered same day as promised. Always a fantastic experience at Audi Freehold. thanks again was such a pleasure to work with. Car was inspected and delivered same day as promised. Always a fantastic experience at Audi Freehold. thanks again for all your help guys! Maria F. More

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We began using Audi Freehold in 2020 , I was unable to find my Audi at their dealership but by the way they treat me you would think I’ve bought 10 cars from them. Always with great loaners and staff who find my Audi at their dealership but by the way they treat me you would think I’ve bought 10 cars from them. Always with great loaners and staff who listen to issues and get it fixed right the first time. All the service advisors are very knowledgeable. The Technicians always send a video update. This is how auto service should be. More

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