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John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le | Page 39

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
447 Reviews
4.9

447 Reviews

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447 Reviews of John Le

January 17, 2024

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Employee Rating

They were very pleasant to talk to. It was my first time here and didn’t know where the service desk was, but the front desk secretary gladly showed me the way. I’ll definitely comeback More

by stevennguyen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

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Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership! We're delighted to hear you had a positive experience with our team, and we look forward to welcoming you back for your future automotive needs. Safe travels!

January 17, 2024

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Employee Rating

Excellent dealership with professional service repair technician. Great recommendations for everyone to try it out! More

by Briandl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, Viviana Saenz, Tony Lagos , Emily Murguia, Catherine Schlueter

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Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our dealership and service repair technician. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

January 17, 2024

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Maintenance appt was at a convenient time, I was greeted as soon as I pulled into the service area, given an estimate on repairs, called when it was ready as offered a shuttle to take me to the dealer. Grea More

by Patcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience! We're delighted to hear that your maintenance appointment was convenient and that our team provided excellent service. We appreciate your feedback and look forward to serving you again in the future.

January 17, 2024

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Employee Rating

Great group of people working here. Every department was super professional and helped me with all the paperwork. Would recommend to friends and family. More

by Kostner
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, Viviana Saenz, Tony Lagos , Jeff Aoki, Emily Murguia, Catherine Schlueter

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Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team provided you with professional service. We appreciate your recommendation and look forward to assisting you, your friends, and family in the future. Safe travels!

January 17, 2024

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Employee Rating

Great service advisor and service department. But sales department are not friendly with their $6,000 price markups. I’ll shop elsewhere in the future but continue getting service done there. More

by Dhenryhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback and loyalty to our service department. We're committed to continuously improving, and we'll take your concerns into consideration. Thank you for choosing us for your service needs.

January 17, 2024

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Great service. Quick turnaround and very timely (time estimate for the work was spot on) and good value. More

by Tn4Ever21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that you appreciated our quick service, accurate time estimates, and value. We look forward to serving you again in the future.

December 28, 2023

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Norm Reaves is a great place to buy or lease a new Honda or used one. More

by RobDK21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, Viviana Saenz, Tony Lagos , Emily Murguia, Connie Perea, Catherine Schlueter

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Dec 29, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience. We appreciate your trust in us and look forward to serving you in the future.

December 28, 2023

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Employee Rating

Due to either system or human error I was asked to perform a brake fluid job which was done a year ago. Once I noticed, the job was refunded within 24 hours. However ideally this would never have occu More

by rob
Recommend Dealer
Yes
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Dec 29, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused by the oversight and appreciate your understanding. We're committed to continuous improvement to ensure such occurrences are minimized in the future.

December 21, 2023

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Employee Rating

Price is high, but John Le is professional and helpful. Keep him around. John Le gives good customer service. More

by Yosemitejanet
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 21, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback with us! We're happy to know that John helped you during your time with us. Let us know how we can make your next visit a 5-star experience!

December 20, 2023

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Employee Rating

No appointment that got me in and out The same afternoon thank you Thank you More

by Shotgunbs1.bs
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 21, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience with us. We apologize for any inconvenience caused by the lack of a scheduled appointment. We appreciate your feedback and will use it to improve our services.

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