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John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le | Page 39

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
431 Reviews
4.9

431 Reviews

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431 Reviews of John Le

December 14, 2023

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Employee Rating

Great customer service, I arrived at my appt time, John came out, greeted me and started the check in process. My car was ready when promised and I was updated on my vehicle status while I was waiting. Gre More

by Tlooney800
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that John provided excellent service, and we appreciate your feedback. If you ever need assistance in the future, feel free to reach out. Safe travels!

December 14, 2023

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John Le was very professional and helpful with my experience when I had my car serviced. John was very helpful and friendly. It was a pleasure having my service down with him. More

by Pbarbaria99
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience. We're pleased to hear that our team provided professional and helpful service. Your satisfaction is our priority, and we appreciate the opportunity to serve you. If there's anything more we can do, please don't hesitate to reach out.

December 13, 2023

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John was very professional, courteous, informative and has customer satisfaction. Enjoyed the waiting room, very comfortable. More

by Mvnahin
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Dear John, thank you for your kind words and positive feedback about our professional service and comfortable waiting room. We truly value your satisfaction and appreciate your support. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

December 11, 2023

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It is good Okay, I will John explains the service is going to be done before the car is taking in More

by Oalcaino
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 12, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience with John's service explanation. We're pleased to hear that our communication met your expectations. If you have any further feedback or questions, feel free to reach out.

December 11, 2023

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Despite being very busy, they got my car finished on time. They were courteous and professional, as usual. More

by Ph98241
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 12, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We appreciate your kind words and are delighted to hear that we could meet your expectations. Safe travels, and we look forward to serving you again in the future.

December 10, 2023

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I get excellent service John Le when I come to dealership . This is the only dealership that I take my car . More

by Eileenmenchaca
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 11, 2023

Norm Reeves Honda Superstore - Huntington responded

Eileen, Thank you so much for your kind words! We're delighted to hear that you consistently experience excellent service at our dealership. We appreciate your loyalty and look forward to continuing to provide top-notch service for your car.

Dec 10, 2023

Eileenmenchaca responded

I get excellent Service at Huntington Beach dealership. John Le gives me excellent service and recommendations for my car.

December 09, 2023

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Very polite knowledgeable, and kept me informed of my vehicle and time frame thank you More

by R.Luciano.Rl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

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Dec 11, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience. Our team is committed to providing excellent service, and we appreciate your trust in us. Safe travels in your newly serviced vehicle!

December 09, 2023

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I drive 45 minutes to get here. My trust in the service department and excellent service is why I keep coming back. John Le's service is exceptional. I actually meant to give him a More

by Grahampday
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 11, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for making the drive to our dealership! We appreciate your trust in our service department and John's exceptional service. We're here for you and look forward to your next visit.

December 09, 2023

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Service was good. Time promised was accurate. John Le the advisor was clearly explaining the details of repairs. More

by Ngocdo28
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 10, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that John provided clear explanations and that we met our promised timeline. Your satisfaction is our priority, and we look forward to serving you again in the future.

December 05, 2023

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I was having recurring issues with my transmission. It was difficult to diagnose, but the employees were consistently friendly, patient and did their best to help. Alex helped ensure I had a ride each More

by Miyanova00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Tony Lagos , Alexander Hernandez was the main person taking care of my car issues

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Dec 06, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team, especially with Alex. Providing excellent customer service is our priority, and we appreciate your loyalty over the years. If you ever need assistance in the future, don't hesitate to reach out. Safe travels!

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