John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le | Page 4

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
447 Reviews
4.9

447 Reviews

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447 Reviews of John Le

June 13, 2026

Dealership Rating
Employee Rating

Great costumer service and attention to detail it was a great experience to have came to this location More

by caren.j.pelayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Norm Reeves Honda Superstore - Huntington responded

Good service has a rhythm to it, and this visit clearly hit it. Everything was handled with care, attention to detail, and a team that stayed genuinely helpful throughout. It’s the kind of experience that makes a place easy to come back to.

June 12, 2026

Dealership Rating
Employee Rating

Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be More

by na17
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Norm Reeves Honda Superstore - Huntington responded

Good experiences don’t reset once the paperwork is done. Johnny helped start things off right, and the service team carried that same energy forward. That’s what a well-run operation looks like.

June 07, 2026

Dealership Rating
Employee Rating

John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service. More

by Bethechange775
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jun 08, 2026

Norm Reeves Honda Superstore - Huntington responded

John must have made quite an impression because your review gets right to the point. Exceptional service has a way of sticking with people long after the visit is over, and we're grateful you took a moment to recognize him.

June 07, 2026

Dealership Rating
Employee Rating

John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service. More

by Bethechange775
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jun 08, 2026

Norm Reeves Honda Superstore - Huntington responded

John must have made quite an impression because your review gets right to the point. Exceptional service has a way of sticking with people long after the visit is over, and we're grateful you took a moment to recognize him.

June 02, 2026

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Employee Rating

I enjoy how there is a comfortable area to wait and we as customers are well taken care of. More

by andresgalindo238
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jun 03, 2026

Norm Reeves Honda Superstore - Huntington responded

A comfortable waiting area and feeling well cared for are two ingredients we never want to skip. We’re happy our team helped make your visit feel welcoming and easy. Thanks for sharing a little cozy feedback with us.

May 30, 2026

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Employee Rating

Initial service was not good due to a defective part that was replaced, however both the technician and John Le provided an excellent service by replacing the part and thoroughly testing the vehicle's safety More

by Arvindmangupatel
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jun 01, 2026

Norm Reeves Honda Superstore - Huntington responded

Every home improvement project hits a surprise or two along the way, but what matters most is how the team responds. We're delighted John and the technician stayed committed to making sure everything was thoroughly checked and completed properly. Thank you for recognizing their dedication and care.

May 26, 2026

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Employee Rating

At Age mid 50s ,I purchased my first new truck. At Huntington Beach Norm reeves Honda. Ive had it for 2 years now. Runs great and looks great. Service department is excellent. John Le is always f More

by gareymccrary90807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Norm Reeves Honda Superstore - Huntington responded

Chapter one: first new truck in your 50s. Chapter two: two years later and still loving it. John is the reliable character everyone hopes shows up in every chapter. Thank you, and we're excited to continue serving you.

May 23, 2026

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Employee Rating

Said 1hr (I had an appointment scheduled). .. took 1.5hrs. I understood when I purchased my car first 12k mi oil change/tire rotation was free but upon arrival I was told differently and it was More

by Kwhalen1007
Recommend Dealer
Yes

Other Employees Tagged: John Le

May 26, 2026

Norm Reeves Honda Superstore - Huntington responded

We know how frustrating it can be when scheduling expectations change, especially around appointments. We also understand that confusion about maintenance coverage at check-in can occur, and we value clear communication in those moments. Our team is here to help clarify both aspects for you. Feel free to reach out to our Service Manager, Jason Ung, at Jason.ung@normreeves.com.

May 22, 2026

Dealership Rating
Employee Rating

He was one of a kind. Lucky that he was the one who assisted me and he made sure my needs and wants are dealt with accordingly. More

by U7804Seth
Recommend Dealer
Yes

Other Employees Tagged: John Le

May 26, 2026

Norm Reeves Honda Superstore - Huntington responded

This one feels like John stepped into the role of the perfect sidekick in a feel-good movie, always one step ahead and making sure the main character gets exactly what they came for. It’s great hearing he handled everything with that level of care and attention. We’ll be sure he sees this.

May 09, 2026

Dealership Rating
Employee Rating

Alex was very professional and handled my problem well. Service was fast and i got out within 2 hours. More

by vincentle6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Alma

May 11, 2026

Norm Reeves Honda Superstore - Huntington responded

Alex approached your visit like a closer entering the ninth inning with the game on the line, executing each step cleanly to secure a swift, confident resolution. Everything stayed under control from start to finish. Whenever you are back, the team is ready to close it out just as strongly again.

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