John Lorence | Page 6

John told me that it would take at least two and a half months before I received my car due to the parts being on back order. He approximated the cost to be approximately $2,000. He also charged me $240.00 months before I received my car due to the parts being on back order. He approximated the cost to be approximately $2,000. He also charged me $240.00 for the diagnosis without even telling me about this charge before I picked up the car. Intuitively I believed that there was something very wrong about the entire business transaction. So I called another dealership. In comparison Hansel Honda was able to get the parts, and repair my cat, did not charge me anything for their diagnosis and honored my extended warranty. I will never return to Manly Honda and I am in the process of writing a letter to the general manager as well as the Better Business Bureau to make a formal complaint and to give a poor review. More

by kdfon Verified Customer Verified Customer

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Dealership was beyond clean. John was friendly and honest would highly recommend him. To anyone John was friendly and honest would highly recommend him. To anyone More

by Alejandro Avila Verified Customer Verified Customer

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Dealership was beyond clean. John was friendly and honest would highly recommend him. To anyone John was friendly and honest would highly recommend him. To anyone More

by Alejandro Avila Verified Customer Verified Customer

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Dealership was beyond clean. John was friendly and honest would highly recommend him. To anyone John was friendly and honest would highly recommend him. To anyone More

by Alejandro Avila Verified Customer Verified Customer

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Friendly environment and helpful Friendly environment and helpful staff, very good ambiance in the waiting area. helpful staff, very good ambiance in the waiting area. More

by DANI_ANDAYON Verified Customer Verified Customer

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Efficient and good customer service Timely repair, called when the car was done, loved the video summary of the work that got done, very transparent when the car was done, loved the video summary of the work that got done, very transparent More

by AMTH77 Verified Customer Verified Customer

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Quick, professional and courteous. Everyone was great from driving up to leaving out the lot. Everyone was great from driving up to leaving out the lot. More

by CHASREDD Verified Customer Verified Customer

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THE primary reason I chose Manly Honda over the other local dealership was their service department. I have not been disappointed local dealership was their service department. I have not been disappointed More

by CURT4 Verified Customer Verified Customer

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I wasn't happy that my aluminum splash shield was bent and buckled and started dragging. When I removed it, it had only three fasteners instead of seven. This was about 3500 miles after my previous servic and buckled and started dragging. When I removed it, it had only three fasteners instead of seven. This was about 3500 miles after my previous service, and the car has always been serviced every 5000 miles at Manly. I was looked after on this visit (and when I reported it a few weeks earlier), and I'm satisfied, but disappointed that the earlier work may have been sloppy or incomplete. More

by MC.INTOSHR54 Verified Customer Verified Customer

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Had one of the first appointments of the day. Was greeted and checked in right away. I was shown where coffee etc. was and told if I needed anything to just ask. My car was ready within minutes o Was greeted and checked in right away. I was shown where coffee etc. was and told if I needed anything to just ask. My car was ready within minutes of the estimated time. More

by mlavezzoli0 Verified Customer Verified Customer

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