John Loucks | Page 106

Nice service personnel very helpful Great experience drove there from Baltimore both my son and daughter insist I have my wrangler worked on there. Great Advice will be back again Great experience drove there from Baltimore both my son and daughter insist I have my wrangler worked on there. Great Advice will be back again More

by saxman5609 Verified Customer Verified Customer

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Quick and efficent Found an oil leak and fixed it and also found a Brake light out and fixed it also !! No issues , I feel Confident when I bring my Veh in For service, Found an oil leak and fixed it and also found a Brake light out and fixed it also !! No issues , I feel Confident when I bring my Veh in For service, Both John and Danny listen and always offer Advice in terms You will understand ! More

by lawman190 Verified Customer Verified Customer

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Honest, trustworthy service The main reason that I choose Adams Jeep of Aberdeen was because of John Loucks and his reputation of outstanding customer service. I feel that I can The main reason that I choose Adams Jeep of Aberdeen was because of John Loucks and his reputation of outstanding customer service. I feel that I can trust John to do what’s right in over seeing the work on my Jeep. This is the first time in over 25 years that I have stepped foot in a car dealership to have service work performed. More

by Robert Verified Customer Verified Customer

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New Shocks I had a major noise in my suspension that Adams quickly recognized as incorrect shocks installed from another repair shop. Instead of assuming because I had a major noise in my suspension that Adams quickly recognized as incorrect shocks installed from another repair shop. Instead of assuming because they looked new that they were right they verified the application that my TJ needed. Great job Adams Jeep !!! More

by Unruly AF Verified Customer Verified Customer

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Awesome Great service awesome dealership love the look of all the wranglers very down to earth dealership the best around will keep coming to Adams Jeep for a Great service awesome dealership love the look of all the wranglers very down to earth dealership the best around will keep coming to Adams Jeep for all my service work More

by Grmrepo Verified Customer Verified Customer

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Great service department Dropped my Wrangler off for a leak the team took care of the leak and had my Jeep back to me as soon as possible. Always great service and people Dropped my Wrangler off for a leak the team took care of the leak and had my Jeep back to me as soon as possible. Always great service and people More

by nicecal Verified Customer Verified Customer

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Key Help Awesome as always - was in and out quickly. Always appreciate the great and helpful service at Adams.. would recommend to anyone who needs car servic Awesome as always - was in and out quickly. Always appreciate the great and helpful service at Adams.. would recommend to anyone who needs car service More

by Pb Verified Customer Verified Customer

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Efficient and great people skills Scheduled a regular service. Easy to schedule and service was completed in record time! All enployees with whom I dealt were knowledgeable and polite Scheduled a regular service. Easy to schedule and service was completed in record time! All enployees with whom I dealt were knowledgeable and polite. We love Adams! More

by treilly626 Verified Customer Verified Customer

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Jeep was not repaired Unfortunately, my Jeep was not repaired and it still has the issue that I brought it in for. My Jeep has a “death wobble”, which is a steering relate Unfortunately, my Jeep was not repaired and it still has the issue that I brought it in for. My Jeep has a “death wobble”, which is a steering related issue, that causes it to wobble uncontrollably, when I hit a pot hole or bump. I originally came in to get a sense of capability that the shop had, with this issue. I spoke with Mike and he was confident that Adams could repair it. The work was $3499 and I originally declined to get the tires replaced. Mike, very kindly swapped a set a of stock wheels and tires on my Jeep, so I could drive it. At this point, Mike seemed to think the tires were the issue. The ride (with the stock wheels/tires) was much improved, but I did hit a pothole and it went into the “death wobble” again. I explained this to Mike and he said that sometimes it just happens. This can’t be the case, if I was to it a pot hole, even in a little bit of traffic, it was surly cause an accident. When the Jeep goes into the death wobble, you have no control of the steering (it goes into a wobble), and you have to come to an immediate, complete stop. At this point, I had the work done ($3499), I replaced the tires ($2200 w/mount/balancing) and still no fix. More

by ea.hale Verified Customer Verified Customer

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Great service Great people, great atmosphere! Everyone was so kind and made a car service enjoyable! I personally do not remember all the employees I worked with bu Great people, great atmosphere! Everyone was so kind and made a car service enjoyable! I personally do not remember all the employees I worked with but everyone was for informative. I will be bringing my Jeep back here anytime I need work done. Thank you!! More

by Bgatch93 Verified Customer Verified Customer

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