John Loucks | Page 92

Scheduled oil change and tire rotation went very smooth. My scheduled oil change and tire rotation went off as scheduled with no delays. Service consultants are always very friendly, professional and helpfu My scheduled oil change and tire rotation went off as scheduled with no delays. Service consultants are always very friendly, professional and helpful. Area is clean More

by DEBFOOR4 Verified Customer Verified Customer

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Great Service Would only go to Adams Jeep. We bought our Jeep there and they have serviced it ever time. Great people, very friendly and fair to us. Would only go to Adams Jeep. We bought our Jeep there and they have serviced it ever time. Great people, very friendly and fair to us. More

by jamesrufenacht Verified Customer Verified Customer

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Awesome and very thorough Entire service team went above and beyond to inspect and repair all mechanical issues with constant communication. The team surpassed every opportunit Entire service team went above and beyond to inspect and repair all mechanical issues with constant communication. The team surpassed every opportunity even ordering custom items and adding to my jeep. My jeep was delivered to me as my health limits my driving and my jeep is absolutely amazing getting random comments everywhere I go! More

by Jen and Larry Stevenson Verified Customer Verified Customer

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Victoria Bates, salesperson extradinaire My wife and I have bought many Jeeps over the years, and we wanted something spectacular. We described our requirements to Ms Victoria Bates and 3 we My wife and I have bought many Jeeps over the years, and we wanted something spectacular. We described our requirements to Ms Victoria Bates and 3 weeks later a 2020 Trail Hawk arrived fitted exactly like we wanted. The dealership was outstanding in providing some extra accessories we wanted, and the Jeep works great. Ms. Victoria Bates provided instructions and helped set up the computer/phone connections. I won't mention some other dealerships in Maryland we went to in an attempt to determine the Jeep we wanted. Victoria let us test drive a few options until we found exactly what we wanted. It is nice to be treated like real customers and have a pleasant time at a car dealership. Adams Jeep in Aberdeen also has the creative staff to make a Jeep into the customized road vehicle anyone could desire. Thank you Adams Jeep of Aberdeen. More

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Excellent Service! Elizabeth and John truly care about their customers! 5 Star service. I was told by another Jeep dealership that the would not do a tire rotation with Elizabeth and John truly care about their customers! 5 Star service. I was told by another Jeep dealership that the would not do a tire rotation with 37” tires. Adams goes above and beyond. More

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Great dealership, excellent service I recently bought a jeep patriot at Adams jeep. I noticed some rust on the front and rear cross member. I cleaned it up at home to find that the rear I recently bought a jeep patriot at Adams jeep. I noticed some rust on the front and rear cross member. I cleaned it up at home to find that the rear cross member had holes in it as well as the upper arm. I brought this to the attention of the service department and they replaced the entire front and rear cross member. They also gave me a loaner to use while it was being repaired. afterwards I noticed the CV boot was torn and leaking out grease. the service department then replaced the boot as well. The service department never gave me a bit of grief on any of the repairs. I have never had this kind of service before when I've bought a vehicle before. This dealership was a great dealership to work with. I will be back when I get another vehicle for sure. If you go anywhere else you are wasting your time and won't get the same quality of service with the sales, and service department. More

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Best Car Purchase Experience I've ever had! I'm always short on time and this was the quickest car purchase I've ever experienced. I had 3 criteria and Keith zeroed in on just the right car. We I'm always short on time and this was the quickest car purchase I've ever experienced. I had 3 criteria and Keith zeroed in on just the right car. We took a test drive and signed the paperwork. Before I left, Keith Cook reviewed all the car features so I felt comfortable when I left the dealership. The financial paperwork took less that 10 minutes...best ever! John Loucks even took care of returning my rental that I had driven that morning. I will always go back to Adams for my new cars, no high pressure tactics, just clear concise information, knowledgeable associates, and fast. More

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Tire Pressure Reset Every time I walk into Adams Jeep I receive extraordinary service even when I just need my tire pressure fixed. I prefer to patronize locally owned b Every time I walk into Adams Jeep I receive extraordinary service even when I just need my tire pressure fixed. I prefer to patronize locally owned businesses because I grew up in Harford County but I have used many other Jeep dealers when I’m on the road for my job... no other dealer has ever been as kind and honest as Adams Jeep. More

by rekennedy75 Verified Customer Verified Customer

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It was amazing Great staff John was easy to work with an got the job done definitely go back. Fast service reliable price was great in an out in a day Great staff John was easy to work with an got the job done definitely go back. Fast service reliable price was great in an out in a day More

by Joker82 Verified Customer Verified Customer

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Purchase of new car 10/8/19. It could not have gone better! Adams Jeep continues to be the best place to buy or service a car! Purchase of my 6th Jeep yesterday is proof that Adams Jeep is doing something right Adams Jeep continues to be the best place to buy or service a car! Purchase of my 6th Jeep yesterday is proof that Adams Jeep is doing something right. I keep coming back! Keith Cook is to be commended for his attention to detail, as well as patience, candor and professionalism. He is a gentleman who cares about his job and his clients. Thank you Keith and Wayne in Sales, and John in Service for your hard work and making Adams Jeep a place where people feel comfortable and welcomed. More

by Joe Zulty Verified Customer Verified Customer

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