John Marr
John Marr at Skyline Ford

John Marr | Page 12

Shop Foreman

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

Contact Me
4.7
170 Reviews
4.7

170 Reviews

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170 Reviews of John Marr

June 01, 2023

Dealership Rating
Employee Rating

I have used the service department for my 2015 Ford 150 and have received excellent service each time I have had it service. Great team and trust my truck is in good hands. More

by gabejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

Jul 26, 2023

Skyline Ford responded

Your truck is in good hands with us! Thank you for choosing Skyline Ford!

May 31, 2023

Dealership Rating
Employee Rating

Got me in on short notice and completed service in a timely manner explained work performed More

by PAGEAUTOWHOLESALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage Bass, Octavio Hernandez, Jeff White, Mel Wangler , Chad Clevenger, Marc Merzenich, Rich Ramsey, Kelly jones

Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 30, 2023

Dealership Rating
Employee Rating

Super easy and friendly service from Gavin. Will recommend him in the future for others More

by bfulton08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 22, 2023

Dealership Rating
Employee Rating

Great service great job get the problem fix on time will deal with them in the future More

by TUCKNROLL010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 19, 2023

Dealership Rating
Employee Rating

John the Service manager was the only quality and actually above and beyond support we received. I can’t say enough good things about John however, the rest of the service team which included the s More

by Stebbinsoptimalsolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, Jim Agur , Parts manager was the rudest. Threaten to rip out parts when I asked why they weren’t reducing the price due to all of the screw ups. Ridiculous customer service.

May 19, 2023

Skyline Ford responded

Thank you for your feedback. We appreciate your positive remarks about John, our service manager. We apologize for any negative experiences you had with our service or parts teams. We understand that inconsistent and incorrect communication can be frustrating and lead to delays and added expenses. We value your time and money, and we will use your feedback to improve our team's performance and ensure better communication in the future.

May 11, 2023

Dealership Rating
Employee Rating

We have been very pleased with Skyline Ford for almost twenty years Not only is your service excellent but also you stand behind your work!!!On our last repair work we had a gasoline leak when we got home More

by TEAMBUILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff White, Gavin Lawson, Arturo Gonzalez, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace, Dennis who delivered me to my home with friendly conversation!!!

May 19, 2023

Skyline Ford responded

Here's to 20 more years! Thank you for choosing Skyline Ford!

May 19, 2023

TEAMBUILDERS responded

Thanks! We purchased our Ford 500 in 2007 from Skyline and it still looks and performs great!!! All of our service has been with you!

May 10, 2023

Dealership Rating
Employee Rating

Very good customer service and very friendly, but lack of communication and updates for me. More

by mazdzer.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

May 18, 2023

Skyline Ford responded

Thank you for the feedback regarding communication. We will sharpen it up for your next visit. Thank you for choosing Skyline Ford!

May 07, 2023

Dealership Rating
Employee Rating

Your staff is always courteous and efficient and I love you coffee machine too. Thanks More

by paulajwood7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler

May 19, 2023

Skyline Ford responded

The coffee is pretty great! Thank you for choosing Skyline Ford!

May 04, 2023

Dealership Rating
Employee Rating

Everyone is always so friendly and willing to go the extra mile for you. I would strongly reccomended them!! More

by Octav_hrndz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Agur

May 19, 2023

Skyline Ford responded

We will always go the extra mile! Thank you for choosing Skyline Ford!

April 27, 2023

Dealership Rating
Employee Rating

Excellent customer service. Great communication. Friendly people. Loved the write up on vehicle showing all that was done. You are my go to service center! More

by NELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

May 19, 2023

Skyline Ford responded

You're one of our go-to customers! Thank you for choosing Skyline Ford!

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