Excellent will recommend to people. Helped us tremendously. Very nice an open environment. I’m very satisfied with this dealership. We will definitely purchase our next vehicle at Gates Hyundai in Richmond. Steve was excellent. The service was amazing as well as the 2018 Elantra.
My wife is a very undecisive person and they were very patient with her. Her Salesperson, John May spent lots of extra time while she went back and forth on what vehicle she actually wanted. She changed her mind at least 4 times and he never lost patience and it was a day they sold maybe 40 + cars. That impressed me because i'm sure they work on commision.
I found this dealership to be as good as their repeat customers said We went to another dealership that was listed with Sams/True Car I was reminded me why I had not bought a new vehicle since 1981. I prefer the straight foward priceing I recieved at Gates Hyundai
The staff at this dealership were friendly and accommodating. All of my questions were answered and the finance/ buying process was explained fully in terms that I would understand, as well as all warranties included with the vehicle. Everyone exceeded my expectations and I felt that they genuinely cared.