John McDonald | Page 3

Outstanding dealership I have been shopping at Miller Ford since 1979. I have always gotten fair deals and outstanding service not only during the sales process but also aft I have been shopping at Miller Ford since 1979. I have always gotten fair deals and outstanding service not only during the sales process but also after the purchase with all my maintenance needs. I have purchased both new and used vehicles here and have always been very happy with my decision to use their dealership. I will never buy a vehicle from anywhere else. More

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I was very pleased by the friendly, quick, knowledgeable service you recieve from every person. I was a little leary aboi coming to Ford but Chuck made my experience perfect. I will refer anyone who is purc service you recieve from every person. I was a little leary aboi coming to Ford but Chuck made my experience perfect. I will refer anyone who is purchasing a vehicle to Miller Ford More

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Just purchased a new 2014 Ford Explorer on February 15, 2014. Our salesperson was C. Chauhan. We couldn't be happier with Miller Ford & our new purchase. Clearly your employees are the key factors in yo 2014. Our salesperson was C. Chauhan. We couldn't be happier with Miller Ford & our new purchase. Clearly your employees are the key factors in your success as a dealership. We have never felt pressured in any way, our questions are always answered & most of all, we are made to feel important. C is an asset to your organization with his knowledge & genuine friendliness. I would definitely recommend Miller Ford not just for the customer service, friendly sales representatives & pricing, but overall, our experience with your dealership couldn't be better. We purchased our last vehicle in 2006 from Miller & felt the same way. We also appreciated Manager, John Mcdonald for his courtesy to us, always making sure that we were being taken care of & wanting to know if there was anything else he could do. Rose Principato helped us with finalizing the legal paperwork & answered all questions clearly; we appreciated her input; she was extremely helpful. Thank you again Miller Ford. We are looking forward to coming back when we are looking for our next vehicle. Kurt Sternal More

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Treated with respect. Rep. was very helpful and professional, would definite deal with them again and prefer my friends to them. I found myself at ease all during our transaction, I was never pres professional, would definite deal with them again and prefer my friends to them. I found myself at ease all during our transaction, I was never pressured. Looking forward to when I need to purchase my next vehicle. I would definitely look up these individuals (John McDonald & Frank Nash) and deal with MILLER's Dealership. More

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Excellent service! No pressure to buy and helped with all possible questions that i had. I was able to finance the car with no difficulties. possible questions that i had. I was able to finance the car with no difficulties. More

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We found James Dunn, our Sales Consultant, and John McDonald, the General Manager, very helpful and patient. They were eager to earn our business and made that clear to us. James answered all our que McDonald, the General Manager, very helpful and patient. They were eager to earn our business and made that clear to us. James answered all our questions and knew his vehicles well, and went so far as to answer follow-up questions via phone and email. John remembered us from a previous sales experience, over 10 years ago, and again, this helped us feel at ease and trusting in our dealings with them. It is worth noting that Chip Miller helped us with a warranty issue with our first Windstar van, which resulted in that earlier (2002) Miller purchase, when the dealer from which we had purchased the original 1996 Windstar was unwilling to go to work with us. Add to this, the fact that we learned that James Dunn and our sons had some mutual friends, and James had actually played college football against one of our sons, and it just made everything that much more comfortable and trustworthy. Rose (last name?) in financing was also very helpful and patient in explaining the lease/financing the night we completed the deal. Very down-to-earth. The year-end incentives are very competitive right now, and I would thus recommend Miller Ford and their staff to anyone who is looking at this time. For all these reasons, I would recommend Miller Ford and its staff unequivocally. More

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This was our first time buying a car from a dealer. Came in to look at the used Ford Taurus X. Was in the car test driving it within 15-20 minutes. No pressure. No "greasiness". Was given a very fair p in to look at the used Ford Taurus X. Was in the car test driving it within 15-20 minutes. No pressure. No "greasiness". Was given a very fair price and the process couldn't have gone smoother. Paper work took a little longer than expected but I think they were short handed that day. Overall, a very good "first time" dealer experience. More

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I am a 24 year old male purchasing my first car and I visited several dealerships before ending my search at Miller Ford; many of the places I visited before had salesmen that either sort of brushed me o visited several dealerships before ending my search at Miller Ford; many of the places I visited before had salesmen that either sort of brushed me off and payed me no mind OR tried pushing a vehicle on me that I couldn't afford. It really felt like they all did more talking than listening and were trying to take me and my wallet for a ride. But from the time I walked in the door I felt comfortable, respected, and like they genuinely appreciated my business at Miller Ford. The sales people I worked with were C Chauhan and John McDonald and they were both extremely helpful, insightful, attentive, and just overall nice people to go through the whole car purchasing process with. Both John and C listened and then steered me in the right direction with everything I was looking for in a car. Before I even got to the dealership I had it set in my mind that the best car for me was a used Ford Fusion; but after talking with them and telling them what I needed from my car, they got me an even better deal on a brand new Ford Focus. They didn't try to oversell me on anything or force cars out of my price range down my throat and it felt like they really appreciated my business even though I wasn't spending a fortune with them. The icing on the cake was working with Rose Principato. Rose helped with signing the legal papers, going over the finances, and discussing warranties as well as additional available packages and things. She was beyond helpful in clearly explaining all the financing mumbo-jumbo and what warranty was the best option for both a first time car buyer and a young man on a budget. Miller Ford not only thoroughly impressed me with their friendliness and great customer service, they were respectful, helpful, and most important upfront and honest. I felt and still feel good about my whole experience with them and LOVE my new car. They have definitely made a return customer out of me and recommend them to anyone in the market for a new car. More

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The bottom line for us was the sales staff at Miller Ford was there to help but did not use any pressure to make the sale! The salesman gave us time to discuss the vehicle and wasn't afraid to let us talk w was there to help but did not use any pressure to make the sale! The salesman gave us time to discuss the vehicle and wasn't afraid to let us talk without him around for a few minutes. He even asked the right questions and went through the trouble to locate other ideal vehicles, elsewhere just to give us options on getting the right one. This is what sold us on their dealership as they were willing to sell us what we were looking for not what was only on their lot. At no point in the process was there pressure to do anything, I've purchased vehicles before where they try to push financing from one source or another or extended warranties. None of that was done at Miller they took the time to show us the various options and inform us of what was available to us. They then let us decide what was best, we had visited a few other dealers and this one has their act together. The Vehicle was ready when they said it would be and it was perfect. I would gladly recommend them to others. More

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everyone at the miller ford dealership has been polite and professional throughout the entire process. Bobby has consistently called back to report on updates for our new Ford Explorer 2013 Limited model and professional throughout the entire process. Bobby has consistently called back to report on updates for our new Ford Explorer 2013 Limited model as well as just a general and friendly follow up to make sure that we are very pleased with our new purchase. everyone involved in the whole process, sales, financing, trade-in, etc...have all been extremely pleasant to work with. we have dealt with miller ford before and had always felt comfortable and not pressured therefore, we made the decision to return to this dealership. the process of finding our car was very quick and efficient as well.... More

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