John Penister
John Penister at Gates of Granger

John Penister | Page 3

Sales PROFESSIONAL

Gates of Granger

12815 IN-23
Granger, IN 46530

Contact Me
4.6
38 Reviews

Experienced salesman working with the top dealership in the Michiana area. 8 locations, 90+ years strong. Only location with $100 referrals and lifetime powertrain warranty. I'll help you get into your dream vehicle!

Dealership Experience

8 yrs, 6 mos

Industry Experience

7 yrs, 6 mos

Specialties & Trainings

Experienced salesman working with the top dealership in the Michiana area. 8 locations, 90+ years strong. Only location with $100 referrals and lifetime powertrain warranty. I'll help you get into your dream vehicle!

4.6

38 Reviews

Write a Review

38 Reviews of John Penister

April 13, 2021

Dealership Rating
Employee Rating

Always a pleasure to work with, John made the process so smooth. I will continue to purchase my vehicles from Gates of Granger. Thanks guys! More

by Jeff Knowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Emberton

March 15, 2021

Dealership Rating
Employee Rating

We have bought a used truck from Andrew Claeys and have also just purchased a new leased car from Andrew Claeys. Andrew will be our salesman for life ! He always goes above and beyond, treats you like fami More

by Terry Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Stienke, Chris Emberton , Andrew Claeys, Austin Crimmins, Our Finance Manager, 10 star rating

January 03, 2021

Dealership Rating
Employee Rating

What an awesome experience very pleased with the professionalism and knowledge of the sales staff at Gates of Granger Alex was very knowledgeable and informative 👍 More

by doug76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse McCombs, Chris Emberton, Roberto Acosta , Andrew Claeys, Michael Gard, Jerry Gross, Dylan Kretchmer, Alex Murray, Tim Pelletier

December 07, 2020

Dealership Rating
Employee Rating

Best dealership around. I’ve dealt with almost every sales and finance person. Everyone is absolutely great and helpful. They’ll work with you no matter your credit or whatever the case may be More

by ggoranson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse McCombs, Chris Emberton, Roberto Acosta , Andrew Claeys, Michael Gard, Jerry Gross, Dylan Kretchmer, Alex Murray, Tim Pelletier

November 06, 2020

Dealership Rating

I had a wonderful experience. I went in not expecting to get a car and walked out with one. Sales staff was AWESOME! I will definitely refer people to Gates in Granger. More

by geraldssheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 25, 2020

Dealership Rating
Employee Rating

We had a terrific experience! John was a tremendous sales person. I have zero complaints. If any of my friends/family are in the market for a car... I will send them your way! More

by monicatomshack
Recommend Dealer
Yes
Feb 25, 2020

Gates of Granger responded

Hey Monica, Thank you for your 5-Star rating and positive feedback! We appreciate your recommendation and we look forward to assisting your family and friends. Thanks for choosing Gates!

January 25, 2020

Dealership Rating
Employee Rating

Please go someplace else! We strongly urge consumers who are shopping for cars, body work, or parts to go somewhere else! This dealership and its employees have gone downhill.. More

by SJDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Murray, Clint Emberton, Chris emberton

Feb 07, 2020

Gates of Granger responded

Gates entered into a “tentative agreement of terms”, subject to specific known stipulations. Under the tentative terms, the trade vehicle required under carriage lift inspection within an appropriate pre-established time frame. The consumer, through communications, indicated that they were either unable to comply with the terms or pre- established timetable. Following receipt of the information, Gates did proceed to justifiably sell the vehicle in question to a second party. This was not a premeditated event, in no way malicious, nor vindictive. Gates did not receive or retain a deposit with the previous transaction. All vehicles remain for sale until an installment contract, a retail contract with satisfied stipulations has been accepted, or instrument of payment has been executed. Gates conducted a third party internal review of this complaint. No flagrant disregard of consumer best practice guidelines was found. All tentative agreements are treated with consistent respect until or unless Gates determines there is just cause to suspend or terminate a tentative agreement. Tentative agreements, subject to the terms, can be terminated or suspended for any reason by either party at any time. In the interest of complete consumer goodwill, Gates has attempted to duplicate the vehicle of interest with no success to date.

January 25, 2020

Dealership Rating
Employee Rating

Worst dealership I have ever visited! Long wait times. Employees who lie. Horrible customer service. Inadequate vehicles with car fax problems. Clint Emberton in sales lost my family’s bus More

by Daledeaniii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Murray, Clint Emberton, Chris Emberton

Feb 07, 2020

Gates of Granger responded

Gates entered into a “tentative agreement of terms”, subject to specific known stipulations. Under the tentative terms, the trade vehicle required under carriage lift inspection within an appropriate pre-established time frame. The consumer, through communications, indicated that they were either unable to comply with the terms or pre- established timetable. Following receipt of the information, Gates did proceed to justifiably sell the vehicle in question to a second party. This was not a premeditated event, in no way malicious, nor vindictive. Gates did not receive or retain a deposit with the previous transaction. All vehicles remain for sale until an installment contract, a retail contract with satisfied stipulations has been accepted, or instrument of payment has been executed. Gates conducted a third party internal review of this complaint. No flagrant disregard of consumer best practice guidelines was found. All tentative agreements are treated with consistent respect until or unless Gates determines there is just cause to suspend or terminate a tentative agreement. Tentative agreements, subject to the terms, can be terminated or suspended for any reason by either party at any time. In the interest of complete consumer goodwill, Gates has attempted to duplicate the vehicle of interest with no success to date.

December 30, 2019

Dealership Rating
Employee Rating

Friendly and genuine service Gates of Granger has some excellent salespeople who truly go out of their way to make sure people have the best experience possible. One of those peop More

by kaylapenister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2020

Gates of Granger responded

Hey Kayla, Thank you for your awesome feedback! We appreciate your kind words about John Penister and the great experience you had. We look forward to assisting you more in the future. Thank you for choosing Gates!

July 05, 2019

Dealership Rating
Employee Rating

Stressful My reasoning for the rating, I am still in transaction. It is very stressful back and forth for almost two weeks. Alot of loop wholes. More

by JAZMINEHUNTER68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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