John Ploeckelman | Page 3

Thank you, thank you, thank you!!! I have never had such a smooth and expedient car buying experience in my life. Both Brad and John were very friendly and knowledgeable. We needed a I have never had such a smooth and expedient car buying experience in my life. Both Brad and John were very friendly and knowledgeable. We needed a car ASAP and within an hour they helped us find the perfect car for us. The entire process from beginning to end was easy and quick! I will definitely recommend my friends and family to Wilde. More

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Rob is the best! I have purchased a number of cars from Rob Davis. His level of professionalism and outstanding customer service is always on point! I will continue to I have purchased a number of cars from Rob Davis. His level of professionalism and outstanding customer service is always on point! I will continue to do business with Rob Davis in the future and refer friends/family to him. Thank for everything Rob! See you next time!! More

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A living nightmare I was looking for a really nice Lincoln MKZ with the Ultimate package and very low miles for my Mother who will not be buying anymore cars. This was I was looking for a really nice Lincoln MKZ with the Ultimate package and very low miles for my Mother who will not be buying anymore cars. This was to be her last one. We always bought new cars before but this time she did not want to invest 50 grand into a car she would only drive perhaps 1500 miles a year and soon retire from driving. So I found a real nice Lincoln MKZ all black for her. I had to hunt hard to find the right one too. Nice used cars are hard to find and the dealers all jack the prices up so darn high too. They'll make 2000 to 6000 on each one if you don't work hard to stop that. WE lived over 150 miles away from the Wilde dealership. Well to make a long story short it was a living nightmare. I will come to the conclusion by saying it took over 4 weeks to finalize the paper work and we got the car home but the paperwork they sent and we were to sign was all wrong. WE actually kept the car in our possession without the right paperwork. I know it sounds crazy but it happened! lol Now get this---- 3 times they re sent paperwork by mail and finally they got it right. Rob was a nice guy but he angered my Mother and Me more so as he called her over 15 times within 1/2 hour one day to see if she had gotten all the paperwork. She was not even home but we seeb the caller ID and he had left a message and then we seen he kept calling about every 3 mins. Rob was a nice guy but that was terrible. I found him to be a bit on the hyper side of things but perhaps its the way the dealership there runs. They got more darn people running around in there than they know what to do with. I would never work in a place like that. Too high strung. WE did everything right. They goofed big time. Crazy! I was told the owner's daughter who works in finance causes a lot of problems for the guys there but can you imagine having a car in your home for almost a month and the paperwork was not even completed right? I even drove up there twice to get this all straightened out! TWICE! AND what is topping it all off now is the xxxx car has now been in the local Lincoln shop for over 3 weeks as they are desperately trying to find out why it keeps shorting out and no power. MY local Lincoln dealer has even called a Ford Lincoln Rep who has come down from Detroit to figure this out. My Lincoln dealer said they have never seen a case quite like this one before. I don't know if Wilde knew about this or not but so help me if they did they should be ashamed of themselves. I love my Mother and I wanted her last car to be very nice for her in her older years. SHAME ON THEM for all the worry they caused her! NO she or I will never buy from them again. I am no fool. Car dealers are a dime a dozen. Stick local where you can watch them all closely. Sheep are born every day. Don't be a sheep. More

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What a wonderful and easy car buying experience. My husband and I knew what we were looking before even walking into the dealership. We never once felt pressured into purchasing a vehicle. We were ab husband and I knew what we were looking before even walking into the dealership. We never once felt pressured into purchasing a vehicle. We were able to test drive as many vehicles as we wanted, and each time we came back from a test drive we were ask "so how was it". We happened to go car shopping on one of the coldest days of the year and John always made sure the car we were looking to test drive was pulled up front and warmed up for us. Not once did we have to go walking through the lot. John worked with us throughout the whole process and was very easy going and pleasant to work with. Vicki in financing gave us all the options and helped us choose the one best for our needs. Justin was very knowledgeable when it came to the Toyota Highlanders. We were very impressed that we were able to drive away in our "new" used Highlander that evening. We will be back for our next vehicle purchase. More

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My wife and I had a great experience at Wilde Toyota. We worked with Miguel Cruz and he was great. He is a young guy, but is very customer focused and easy to work with. We were able to get a great used c worked with Miguel Cruz and he was great. He is a young guy, but is very customer focused and easy to work with. We were able to get a great used car at a fair price. He was focused on what we were looking for and didn't try to sell us on something else. We told him about a few spots in the back seat and he personally took care of getting it cleaned to our standards. Of course they always need to clear the pricing with management and I thought John Ploeckelman was fair in his dealings. I would highly recommend working with Miguel if you are in the market for a used car. More

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Once again, I walked away from Wild Toyota Scion with a smile of my face. This is the second car I purchased through Wilde and David Olguin helped me through the car buying process once again, and did an o smile of my face. This is the second car I purchased through Wilde and David Olguin helped me through the car buying process once again, and did an outstanding job with me. Its not always easy for me to make big decisions, but he was able to help me make a decision easier. He was very polite, friendly and personable. He also worked with the sales manager John Ploeckelman to negotiate a price I was comfortable with. Because David is easy going I didn't feel pressured at all while making my decision. Together, we chose the best car that fit my needs. Also, his communication with me was superb. He even took my call on his day off after the purchase. It is over an hour drive for me to get to Wilde, but it is definitely worth the drive because they are top notch. Everyone that I worked with at Wilde was very professional and courteous including Mikhail Ageyev and Phil Lo. They helped me with financing and were able to give me a rate and payment I was happy with. They also did a remarkable job on working with me on an extended warranty because they were very patient with me, and explained thoroughly the details of their extended warranty. I already know where my next car purchase is going to be. More

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I had a friend recommend Phil Lo, she had bought a Camry there earlier this Summer and said he did a great job. Phil was engaging and very attentive. He sat beside patiently while my husband and I went ba there earlier this Summer and said he did a great job. Phil was engaging and very attentive. He sat beside patiently while my husband and I went back and forth between prices, make and model, and year, of a vehicle to buy. He had plenty of advice at every turn. We had our preference narrowed down to the Rav 4, Highlander, and Pilot. Phil got us in each one of them and after a test run, and a glance at the Carfax, we were sold. John came out and explained the importance of being Toyota certified. He seemed to really know the ins and outs of trade-ins and financing. We ended up with a Highlander and after 2 days, could not be more pleased. We will definitely recommend Wilde in the future and hope that when our friends work with Phil, he will give them the VIP treatment we felt he gave us. More

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We had a great experience at Wilde Toyota working with Christian and John. From the start, we were treated like people rather than meat in a lion's den. Car shopping had never been something that we enj Christian and John. From the start, we were treated like people rather than meat in a lion's den. Car shopping had never been something that we enjoyed doing because it had always felt like we needed to be nasty with the sales people in order to get a fair price-all while defending the "why don't you buy this right now?" type questions. It was not like that at Wilde. Christian and John both seemed to be after what WE as the customers wanted. We were able to test drive vehicles and talk with each other about what we liked/didn't like without having a sales person breathing down our neck. When we returned from our test drive, Christian simply asked us, "What do you think?" Turns out, we did find something that we liked, but I feel like if we had said that we hated both vans, Christian wouldn't have attempted to pressure us into buying one of them (like some other sales people do at other dealers.) It was a pressure free situation and we felt as though we were working with straight-shooters truly interested in helping us find what we want/answer any questions we had. We will definitely return to Wilde when it comes time to buy another vehicle. Thanks! Matt and Amy More

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I went in to buy a late model used car and ended up buying a 2011 Corolla. While at the dealership, i encountered nothing but professionalism. Kevin Nelson was the salesman and I felt I got a good de buying a 2011 Corolla. While at the dealership, i encountered nothing but professionalism. Kevin Nelson was the salesman and I felt I got a good deal and was treated well by everyone at Wilde I encountered. More

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Chad worked with us first and we decided on a used Toyota Chad worked with us first and we decided on a used Toyota Camry, we were introduced to Kevin and we found a car that we liked a 2010 Camry. We were Chad worked with us first and we decided on a used Toyota Camry, we were introduced to Kevin and we found a car that we liked a 2010 Camry. We were not ready to purchase at that moment. John helped us to make the deal at a later date, Thanks to all who helped make this happen. More

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