"Amazing experience "
Can’t explain how great of an experience with John and the Monterey BMW group. They addressed every issue we had. Would recommend them to anyone.
Thank you so much
"Great first experience! "
As a first time buyer, John made the process really easy and was super friendly. He helped me find the perfect car for me and answered all my questions and concerns. I would definitely recommend going to John if you’re in Monterey and looking for a new car!
"A fun experience "
John was a pleasure to work with. I found a pre-owned BMW online and he helped me get a great deal. In addition, the transaction was easy and fast. I would describe the experience in two words stress free. I plan on buying another car from John at BMW of Monterey in the near future.
"One Happy Lady :)"
Such a pleasure to work with John. Once I was considering the purchase he calls Devon in to discuss pricing. I had my daughter with me and she wanted me to get the car just because of how great John and Devon were to work with. Misty rounded off the experience for us. What a great lady. Thank you to all of you.
John understood exactly what I was looking for and worked hard to deliver. He is professional and provides the kind of customer experience BMW is known for. Thanks!
- Alex rey
I got what I wanted in a 30 minutes. Great customer service, they really take care of you. I would recomend it to anyone. Also they answer all your questions even after you already have the car you bought for awhile.
"Great experience "
John worked with me here at BMW of Monterey to find the best car to fit my needs and within my price range. drive off in a new BMW that I love! Totally reccomend this place.
Other Employees Tagged:
"Not pushy, very helpful"
Very friendly staff and they do try to help find the right fit (car and price). John worked with me and helped me purchase a car with great warranty.
- T. Matlock
I recently bought a 530e at Monterey BMW, and experienced outstanding service from start to finish. John Polli is an articulate, polite, attentive, accommodating sales associate. The best!
"Best sales associate at the best dealership"
Met John the day after a driver took out my car on the freeway. Went in to look at specific vehicles, and John was patient, attentive and a pleasure. Left that day without a car, but conversed remotely the next day. John was willing to do the negotiation dance and we reach a point where we were both pleased. Would recommend anyone to John, and will definitely be contacting him when we're up for another purchase.