John Polli
John Polli at BMW of Monterey
Refer Me

John Polli | Page 2

Client Advisor

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

Contact Me
4.8
85 Reviews

I have lived on the Monterey Peninsula for 33 years and went to Stevenson School. I have loved BMWs since I was a kid; My first BMW was a 1972 3.0 CSI coupe. I really enjoy helping clients find the perfect car for them. the best part is seeing them around town happily driving their Ultimate Driving Machine!

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

4.8

85 Reviews

Write a Review

85 Reviews of John Polli

January 07, 2024

Dealership Rating
Employee Rating

BMW of Monterey has the best service department on the Central Coast. They’re always extremely helpful and easy to work with More

by kristin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle

Jan 07, 2024

BMW of Monterey responded

Kristin, Thank you for choosing BMW of Monterey. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

December 20, 2023

Dealership Rating
Employee Rating

The dealership was very professional and courteous and did everything to get me the best possible deal. John was my salesman and worked with me in every way to make it a pleasant experience. More

by Tyza.gurley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AMIR MOHSIN , Jimmy Nehrer

Dec 21, 2023

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John and our team here at BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

December 18, 2023

Dealership Rating
Employee Rating

I bought a used Audi from BMW Monterey. I had to return the car within two weeks to get the oil changed after the light came on saying to do so. The vehicle is a plug in hybrid vehicle an More

by RDLORENT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quality of the car that was sold was poor. Actual service attendants at BMW were good.

Dec 18, 2023

BMW of Monterey responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely Rick Lollar Service Manager

December 10, 2023

Dealership Rating
Employee Rating

Great experience! They were friendly, attentive and very knowledgeable. They made the buying process very easy. More

by mbarry0014
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Crnkovich , Joseph Grant

Dec 11, 2023

BMW of Monterey responded

Congrats on your new vehicle and thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager

December 05, 2023

Dealership Rating
Employee Rating

Everyone in that dealership did not want to sell a car except Michael personally, would not recommend anyone but him More

by William28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 06, 2023

BMW of Monterey responded

On behalf of BMW of Monterey, I would like to thank you for sharing details of your recent visit, William. The experience you describe with the rest of our staff is not reflective of the standards of our business. At your earliest convenience, please contact me so I can learn more about what happened. I hope to hear from you soon. Sincerely, Jimmy Cahill - General Manager

December 02, 2023

Dealership Rating
Employee Rating

Recently visited BMW of Monterey for a car purchase. Impressed by John's exceptional service and expertise, which outshone other dealerships. The drive from Marin was definitely worth it. More

by sifil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2023

BMW of Monterey responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with John and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sincerely, Andrew Jennings General Sales Manager

December 01, 2023

Dealership Rating
Employee Rating

Worked hard to make the deal we were comfortable with. Would be happy to work with John again. More

by Davidcbruce57
Recommend Dealer
Yes

Other Employees Tagged: AMIR MOHSIN

Dec 02, 2023

BMW of Monterey responded

David, here at BMW of Monterey, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Andrew Jennings General Sales Manager

November 25, 2023

Dealership Rating
Employee Rating

Very professional and a really good experience! Very friendly staff! I would highly recommend this establishment! More

by MONIZ360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2023

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Andrew Jennings General Sales Manager

November 25, 2023

Dealership Rating
Employee Rating

Great experience and great team! The whole experience was super smooth! Amazing experience with John’s updates from time to time about the car . More

by jazzysandhu25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Crnkovich

Nov 26, 2023

BMW of Monterey responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely, Andrew Jennings General Sales Manager

October 19, 2023

Dealership Rating
Employee Rating

John took my call for a same day appointment 10/18/23. We drove from Oakland more than two hours, but when I arrived he was there and ready to show me my vehicle. He was professional and courteous. He eve More

by D. Stillwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2023

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

2
...

Dealership Inventory (165 Vehicles)

new 2024 BMW i5 car, priced at $92,140
2024 BMW i5
new
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW i5 car, priced at $96,810
2024 BMW i5
new
Pure exterior
Automatic
All-wheel Drive
new 2024 BMW XM car, priced at $163,865
2024 BMW XM
new
Isle of Man Green Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW 840 car, priced at $96,385
2024 BMW 840
new
Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2024 BMW i7 car, priced at $132,875
2024 BMW i7
new
Space Silver exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz GLA 250 car
2021 Mercedes-Benz GLA 250
used
Cosmos Black Metallic exterior
Automatic
All-wheel Drive