John Quillin
John Quillin at Waldorf Honda
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John Quillin

Service Director

Waldorf Honda

2450 Crain Hwy
Waldorf, MD 20601

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4.6
179 Reviews

Industry Experience

39 yrs, 3 mos

4.6

179 Reviews

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179 Reviews of John Quillin

April 25, 2024

Dealership Rating
Employee Rating

Everything was great. My customer service adviser Justin was very informative and the exterior wash was great. More

by SHEREEFORBES94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherri Termine, Justin Jenkins

Apr 28, 2024

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 25, 2024

Dealership Rating
Employee Rating

I’ve always been met with superb customer service and care by Waldorf Honda. The shuttle is prompt, clean and the driver was very kind. I am a return customer when it was Ken Dixon Honda and the quality More

by missgenelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2024

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2024

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Employee Rating

They are the worse, brought my car there 2 for oil change and both times was suppose to get my car wash and both times I got an excuse, I will never go back to them More

by ANGELAKYLER923
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernard Dixson, Justin Jenkins

Apr 22, 2024

Waldorf Honda responded

Good morning Angela, I am very sorry to hear about your unpleasant visits with us. Customer service is our #1 goal. I would like a chance to speak with you so that we can redeem ourselves. My office phone # is 240-427-1544. Thank you very much, we appreciate you and hope to hear from you soon.

April 17, 2024

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Very upset with the last service. Service manager talks the good talk but is not into customer care whatsoever More

by Steve and Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Reese

April 13, 2024

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I like to go to Waldorf Honda to get my Honda Accord Sports Edition serviced. The staff is excellent. More

by CASIMIRBEN199609
Recommend Dealer
Yes
Apr 15, 2024

Waldorf Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2024

Dealership Rating
Employee Rating

Paid $2,250 for a timing belt fix with oil change and calibration but my oil percentage still displays 20% oil and no next oil change sticker. Waldorf Honda has done all of my services and oil changes so More

by SBOYD5580
Recommend Dealer
Yes

Other Employees Tagged: Tony Reese , Tony Reese

Apr 01, 2024

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our #1. I am sorry to here about your unpleasant experience with us during your last service. Please reach out to me if possible at 240-427-1544 or email at jquillin@waldorfhonda.com. I would like discuss this with you so that we may keep you as the valued guest that you are. Thank you and I appreciate you.

Apr 03, 2024

SBOYD5580 responded

After meeting and speaking with John, all was forgiven and a total mishap. The oil was actually replaced at 100% full and displayed after the maintenance reset and a new service sticker was issued as well. As an extra bonus John gave me the next oil change is free. This is the great service I am use to having with Waldorf Honda and will continue being a customer. Thank you again John.

February 11, 2024

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Employee Rating

Tech. Was through and no more engine light to be seen. Yeah! Thank you very much! More

by DANIELMILLER2012
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Justin Jenkins

Mar 09, 2024

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 21, 2024

Dealership Rating
Employee Rating

Excellent, professional, Good Customer Service, Good quality of work, Very clean, My car is always well taken car of... Thanks Waldorf Honda More

by TCARMAN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2024

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2024

Dealership Rating
Employee Rating

Great service. Friendly and helpful. I do not know what else you would like me to say. More

by NBGQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2024

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2024

Dealership Rating
Employee Rating

Always great customer service. Never a long wait when I’ve scheduled my cars services More

by HOPLANCASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2024

Waldorf Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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