John Reinan | Page 8

First time here and it was great! Amazing service from everyone. I found my new favorite place for my Acura 🤗 their customer service was 10 out of 10 everyone. I found my new favorite place for my Acura 🤗 their customer service was 10 out of 10 More

by floryserbousek Verified Customer Verified Customer

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Good deals, fast service, very friendly and accommodating staff. Thank you! Have bought a Subaru Forrester from this dealer as well. Very pleased with everything! staff. Thank you! Have bought a Subaru Forrester from this dealer as well. Very pleased with everything! More

by CARP10 Verified Customer Verified Customer

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Did a nice job. Clear about what was done to the car. Finished in a timely manner. I got a loaner that helped to get around. Finished in a timely manner. I got a loaner that helped to get around. More

by tommarchio Verified Customer Verified Customer

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Total Professionals! I bought my Subaru Legacy here, and will buy every car here going forward. Great service, honest people, good work. They swapped out a warranty part f I bought my Subaru Legacy here, and will buy every car here going forward. Great service, honest people, good work. They swapped out a warranty part for me, and then gave my car a full inspection AND went over the notes with me. More

by quam.ben Verified Customer Verified Customer

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Super Outstanding Service and people We have been dealing with Bloomington Acura Subaru for over 30 years and have purchased dozens of vehicles. Service is outstanding. we would not think We have been dealing with Bloomington Acura Subaru for over 30 years and have purchased dozens of vehicles. Service is outstanding. we would not think about going anyplace else. More

by wgcrawford Verified Customer Verified Customer

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Awesome everytime! We have been a customer of Bloomington Acura for 8 year and over 250,000 miles. The service department has just been consistently outstanding! Alwa We have been a customer of Bloomington Acura for 8 year and over 250,000 miles. The service department has just been consistently outstanding! Always friendly, always timely, always honest, and consistently accommodating to our needs. Typically there is nothing wrong with the Acura, but the 2 times we had problems - once with the radar unit and once with some strange vibration, they went to bat for us with the manufacturer. Just awesome. I am also impressed how long they are able to keep service advisors around. Evidently, these guys love their job. Nice to see! More

by kschneegans Verified Customer Verified Customer

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Great team to work with! I would like to thank Lisa Mullenberg, John Reinen, Aaron Keehn and the service team for their great service on my wife's 2014 Subaru Forester. They I would like to thank Lisa Mullenberg, John Reinen, Aaron Keehn and the service team for their great service on my wife's 2014 Subaru Forester. They went above and beyond to get warranty coverage for a major repair. We are truly grateful for their outstanding service and it was a pleasure to work with them. Communication was great with Aaron and our bill was exactly as quoted. Thank you to the whole team at Bloomington Acura Subaru. More

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Great customer service Very impressed with the efficiency of the service department. Every one we dealt with was more than accommodating and friendly. Makes it much better t Very impressed with the efficiency of the service department. Every one we dealt with was more than accommodating and friendly. Makes it much better to drive an hour when I need to service my vehicle knowing it will be a good experience. More

by BRIANARAMAKER Verified Customer Verified Customer

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Couldn't have been better Helpful, informative, and polite ... this visit was exceptional. I had a hitch installed on a new vehicle. They got me in right away and did a grea Helpful, informative, and polite ... this visit was exceptional. I had a hitch installed on a new vehicle. They got me in right away and did a great job. More

by LALI0017 Verified Customer Verified Customer

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Terrible. Bunch of idiots working there. I wish I could give them negative stars. We bought our Subaru Forester 2019 from these idiots back in Nov 2018 and in less than 10 months, one of the I wish I could give them negative stars. We bought our Subaru Forester 2019 from these idiots back in Nov 2018 and in less than 10 months, one of the tires just burst when we were on a road trip to Mt. Rushmore. It was a Sunday during long weekend and everything except Walmart was closed. Walmart won't replace just one tire in an All-Wheel Drive vehicle and I had to replace all 4 of them. Boom.. $500 gone just like that. More than that I feared the safety of my family if all of a sudden the tires would burst . I contacted the Luther dealer and their ignorant service manager said that I had to contact the tire company and they can't do anything on it. From the very first minute of the call, I could sense that this person didn't care about customer loyalty at all. You lost me. I will never ever buy from you or any Subaru product. And I would discourage my friends, family, relatives and basically anybody I can have any influence to not buy Subaru products. These guys are thieves. They just talk you into buying a car and once it's out the door, they don't take any responsibility for manufacturer defects. Don't ever go to this dealer. And don't buy Subaru Forester Limited Edition 2019 if you love your family. Look at the pictures below. It is unsafe and a piece of junk. More

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