John Riley | Page 11

Rewarding expierence Mr. Rivera got me in and out. There was an issue with the price when I went to have my new console lid install however they worked it out to the best of their ability in mine as we There was an issue with the price when I went to have my new console lid install however they worked it out to the best of their ability in mine as well and for that I want to commend them. Definitely would refer other individuals to Hawthorne Chevrolet. More

by WPALMER1021 Verified Customer Verified Customer

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A very courteous , friendly and processional service I had to have emergency repair work done On my work vehicle. Steve in service was very accommodating and said that they would repair it while I waited I had to have emergency repair work done On my work vehicle. Steve in service was very accommodating and said that they would repair it while I waited. Mike the technician spoke with me in the waiting room explaining what was necessary to repair the van. I am in the service industry and I can tell you that this dealer is top-notch. Everyone is friendly and helpful. And more importantly they are very honest and their rates are very fair. I would recommend this dealer to my friends and family. And I will continue to use them in the future. Robert G. L More

by PTAC Verified Customer Verified Customer

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Very happy with the service I was provided for a VIP which I was supposed to be a VIP to get my tire service done immediately because I was pressured for time and had to rush back and barely get back to my job I was supposed to be a VIP to get my tire service done immediately because I was pressured for time and had to rush back and barely get back to my job and no one took the opportunity or caring to care that I had to get out right away sorry I'm not happy after coming there and Leasing four vehicles from this dealership I thought the service would have been a lot better was not happy have to think about coming back as a regular customer. More

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FANTASTIC As always, service is excellent!! Wouldn't go anywhere else. I was able to get the part right away and serviced the next day. Done in no time. Than k As always, service is excellent!! Wouldn't go anywhere else. I was able to get the part right away and serviced the next day. Done in no time. Than k you!!! More

by Margarita Verified Customer Verified Customer

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The absolute best!!! Top to bottom, by far and away the best group of people I have ever dealt with at a dealer!! Mr Barna must take very good care of his people for them Top to bottom, by far and away the best group of people I have ever dealt with at a dealer!! Mr Barna must take very good care of his people for them to be so great and always friendly. Will go back forever!! More

by CTZ.CONSULTING Verified Customer Verified Customer

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Great experience Hawthorne Chevrolet really handled my service with care and speed. The service manager respected my schedule And the need to get me out of the door as Hawthorne Chevrolet really handled my service with care and speed. The service manager respected my schedule And the need to get me out of the door as soon as possible. More

by Gcminardi Verified Customer Verified Customer

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Poor Diagnosis / Hungry Service Representation Two times in a row the service Rep chose to do the more expensive job 1st, then, finding the source of the problem or, so called additional problem i Two times in a row the service Rep chose to do the more expensive job 1st, then, finding the source of the problem or, so called additional problem is something else, indicating that the 1st expensive job was mandatory but, did not take photos or save the so called faulty part. Very questionable servicing but, not uncommon with dealerships. I had poor servicing with an affiliated (same owner) dealership at GM in Mahwah whereby, the mechanic stole / exchanged the underpart of the dashboard that had an additional charging unit and replaced it with another. More

by 55 + year driver Verified Customer Verified Customer

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Great service I didn’t have an appointment they took me in to kill me so I was on time there is greatAs a wait I want to parts see what they had working with parts I didn’t have an appointment they took me in to kill me so I was on time there is greatAs a wait I want to parts see what they had working with parts was great More

by BIGRAN39 Verified Customer Verified Customer

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almost home Always had great service and was treated respectfully. Waiting room is clean and chairs are comfortable coffee machine offers nice selection and the f Always had great service and was treated respectfully. Waiting room is clean and chairs are comfortable coffee machine offers nice selection and the free Wi-Fi strong signal More

by gjgfan Verified Customer Verified Customer

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Always terrific Al and Joe are great. Called last minute for a loaner and Joe made it happen. Huge for someone Like me with very limited time to sit and wait. T Al and Joe are great. Called last minute for a loaner and Joe made it happen. Huge for someone Like me with very limited time to sit and wait. This is why I LOVE Hawthorne Chevrolet and am true blue!! More

by TAYLORGARRETT Verified Customer Verified Customer

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