John Riley
John Riley at Hawthorne Chevrolet

John Riley | Page 13

Parts Manager

Hawthorne Chevrolet

1180 Goffle Road
Hawthorne, NJ 07506

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140 Reviews

Dealership Experience

14 yrs, 3 mos

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rated

140 Reviews

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140 Reviews of John Riley

December 22, 2018

Dealership Rating
Employee Rating

All good All ok till the , not sure why I had to pick up car in the rain when you have a garage I had to look at new tires in the pouring rain More

by f99d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rivera

December 17, 2018

Dealership Rating
Employee Rating

My service visit The service dept is excellent very thorough and everyone is very nice. They listen! Yes listen and get it done. Pricing is very competitive and you’re More

by Vetman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kochan

October 31, 2018

Dealership Rating
Employee Rating

an excellant experience everyone was very friendly and performed the service, and recall very quickly. there was very little waiting time. also, the parts dept. had the acces More

by GPOLAKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Gray, Brooke Geyer

October 27, 2018

Dealership Rating
Employee Rating

Helpful and did what I requested. Wait time was 2 hours. At least they have a TV. First service visit after purchase. Would go back. Diner down the str More

by Glo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert DeSimone

October 05, 2018

Dealership Rating
Employee Rating

Excellent I have purchased all of my vehicles from Hawthorne Chevy and it has always been a pleasure. Steve in the service dept he’s awesome. My overall experi More

by POOCHIE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rivera, Steve Kochan

September 29, 2018

Dealership Rating

Prompt and courteous as always Always had great service experience from minor repair to general maintenance done on all my Chevy vehicles at Hawthorne. I have also recommended frien More

by DougNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kochan

September 26, 2018

Dealership Rating
Employee Rating

Great salesman Thanks to JR and all the people at Hawthorn Chevrolet! We leased a great Midnight truck. Everyone was very helpful, friendly and efficient. The dealer More

by JOHNCLARK207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Gray, Carrie Bickford

September 25, 2018

Dealership Rating
Employee Rating

Great job! Great place, I have been dealing with Hawthorne Chevrolet for over twenty five years. Service, parts and sales have always been great to me and my f More

by Blazer.1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Gray, Dennis Johnson, Robert DeSimone, Chuck Serra, Brian Kipp, Carrie Bickford, Al Hoverman, Steve Kochan , Steve Barna, Steve Messner, Jimmy Ridgeway, Paul Heisler, Louie Ojeda

September 25, 2018

Dealership Rating
Employee Rating

Superior Service The service team is always friendly and knowledgeable. Car issues are fixed timely the first time. I highly recommend Hawthorne Dealership as I am c More

by LE.OSULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 14, 2018

Dealership Rating
Employee Rating

Terrible last time, terrible this time. No need to go in to great detail. They are fully aware of my thoughts and feelings with my several experiences. Unhappy with the carefree nope can't h More

by JEFFREYCSPANN
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 05, 2018

Hawthorne Chevrolet responded

Thank you for your feedback! We would like to to ensure you have the best experience with us as possible. Please reach out to us with any questions or how we can help turn your experience into a 5-start experience! Joe Decangi - Service Manager. 973-427-11560 jdecangi@hawthornechevrolet.com

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