Dealership Experience
12 yrs, 1 mo
139 Reviews
Write a Review139 Reviews of John Riley
April 18, 2023
Great service and parts operation. Everyone is very knowledgeable and quick to get to the business at hand. Always ready when promised and any concern corrected and answered. Everyone is very knowledgeable and quick to get to the business at hand. Always ready when promised and any concern corrected and answered. More
Other Employees Tagged: Joe Decangi, Steve Kochan
April 13, 2023
Excellent service. Mr. Decangi knows his stuff, he is very professional, courteous & friendly to do business with, I travel from South Jersey for service because Mr. De Mr. Decangi knows his stuff, he is very professional, courteous & friendly to do business with, I travel from South Jersey for service because Mr. Decangi does his job well. More
Other Employees Tagged: Joe Decangi, Steve Kochan , Jimmy in service is excellent, knows his job very well.
March 19, 2023
Fríendly, professional and attention to detail. Prices are reasonable and they have amenities such as wifi and coffee while you wait Prices are reasonable and they have amenities such as wifi and coffee while you wait More
Other Employees Tagged: Carrie Bickford, Steve Barna, Brooke Geyer, Steve Kochan , Michael Tandurella
March 12, 2023
Everything went well till the payment center would not accept my check When called To see why the check was not approved for a run around and time wasted. Get a new service company with real time ban accept my check When called To see why the check was not approved for a run around and time wasted. Get a new service company with real time bank connections More
Other Employees Tagged: Steve Kochan
February 18, 2023
Going there many years. Service dept is very professional and caring. Never had an issue in dealing with them. Would recommend this dealership!! 😀 Service dept is very professional and caring. Never had an issue in dealing with them. Would recommend this dealership!! 😀 More
Other Employees Tagged: Carrie Bickford, Rich Mongiardo, Joe Decangi, Brooke Geyer, Al Hoverman, Mike Rivera, Steve Kochan
February 02, 2023
Hawthorne Chevrolet has always been the dealership of choice for our entire family. The service department is second to none. My service writer Steven Kochan and service manager Joe are truly dedicated p choice for our entire family. The service department is second to none. My service writer Steven Kochan and service manager Joe are truly dedicated people in the service department. More
Other Employees Tagged: Steve Barna Jr, Steve Barna, Joe Decangi, Al Hoverman, Steve Kochan
January 30, 2023
I have been dealing with this dealership going back into the eighties when my father was buying business trucks. I came back a few years ago when a dealership up in Monticello could no longer take care of m the eighties when my father was buying business trucks. I came back a few years ago when a dealership up in Monticello could no longer take care of me Or our trucks! They were getting too big for their britches! We have since bought a Traverse and a Trax for my daughter and have to take all our vehicles here for service! Top notch in the sales service and parts department! Would recommend them to anybody even Ford owner's! Lol! More
Other Employees Tagged: Carrie Bickford, Joe Decangi, Al Hoverman, Steve Kochan , Jennifer Tonneson in
January 26, 2023
i have been going there for over 5 year's. Some of my vehicles are GM. My other is Chrysler.I chose to wait for the repairs to be done while i wait.I make an appointment ahead of time.Pulling i Some of my vehicles are GM. My other is Chrysler.I chose to wait for the repairs to be done while i wait.I make an appointment ahead of time.Pulling into the "out of the weather service bay" , your are greeted nicely and a protective cover and mat are put in the drivers seat. Coffee and tv while you wait , or i walk down the street to shop. Service manager and/or service tech will come to speak with you on the progress or what problem they discovered. Never have i had a bad repair or service. The repair costs are very fair More
Other Employees Tagged: Steve Kochan , James R. Mike (techs) Ron (parts)
January 15, 2023
Everyone was very helpful and professional. Customer service at its best. Very clean dealership was a big plus for me. Customer service at its best. Very clean dealership was a big plus for me. More
Other Employees Tagged: Mike Rivera , Will from parts department.
January 14, 2023
Service always addresses my concerns. They never push for repairs not needed. They are always courteous! That is the service dept. The parts dept is just as courageous and helpful when yo They never push for repairs not needed. They are always courteous! That is the service dept. The parts dept is just as courageous and helpful when you need something. The sales people are just as courageous and helpful without being pushy. I like this dealership and recomend it my friends. More
Other Employees Tagged: Mike Rivera, Steve Kochan