John Ristaino
John Ristaino at J.B.A. Chevrolet

John Ristaino

Sales & Leasing

J.B.A. Chevrolet

7327 Ritchie Hwy
Glen Burnie, MD 21061

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4.8
75 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

4.8

75 Reviews

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75 Reviews of John Ristaino

September 26, 2025

Dealership Rating
Employee Rating

Mr Dennis was great and the rest of the JBA chevrolet crew was awesome. They did an amazing job getting me approved for my 2020 chevrolet equinox. These guy definitely put the people and customers first More

by mman9021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 23, 2025

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Sales was excellent and very helpful in the process, service side is ok, but not very detail oriented and they leave a mess everytime I got step ups put on my new truck and they left white residue all o More

by trevor.reinhold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Ben Aiello, 410-766-6315.

September 22, 2025

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John was a clear, concise and quick responding salesman. A scratch was discovered on the windshield after the car was cleaned up. J.B.A. is doing the right thing and replacing the windshield. More

by JUDIHANK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 24, 2025

J.B.A. Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2025

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Too stupid to know they have the wrong person total idiots just a bunch of clowns. More

by jamestauber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 17, 2025

J.B.A. Chevrolet responded

We're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn your experience into a positive one.

September 15, 2025

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Great team everyone professional and friendly in both car sales and service center thank you More

by crcrouse08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2025

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 13, 2025

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Great experience overall! Super happy with the car & customer service! Everyone was very knowledgeable and friendly More

by eaconnell19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

J.B.A. Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing J. B. A. Chevrolet and we hope to see you again.

September 12, 2025

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Employee Rating

Easy to deal with. It is easy to book a service appointment with them. Thank you More

by itsej.rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2025

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John moved the purchasing process quickly and efficiently. I could not have been more satisfied with his expertise and personal touch. More

by myersrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2025

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Employee Rating

Knowledgeable and quick to respond with any questions. Very good experience overall. Would recommend John and JBA. More

by CMB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2025

J.B.A. Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 03, 2025

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Employee Rating

It was only one guy running the show. It would’ve been nice to have somebody inside telling us what we need to do so he doesn’t have to keep running back-and-forth and we’re not waiting l More

by lbothoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello, 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

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