John Rivera | Page 2

John was excellent and very thorough in explaining me my options and pros and cons of a new CRV versus a used one. options and pros and cons of a new CRV versus a used one. More

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They were upfront about the prices and discounts. They understood my concerns and were willing to work with me. They understood my concerns and were willing to work with me. More

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I was very disappointed with my experience with Sloane Honda Philadelphia. I arrived with prearranged financing with Capital One Auto Finance with good credit. I specifically asked them not to "shop my cr Honda Philadelphia. I arrived with prearranged financing with Capital One Auto Finance with good credit. I specifically asked them not to "shop my credit" and they assured me that they would not. The dealership submitted loan applications to 3 different lenders, resulting in 12 hard inquiries. The lenders who received my applications informed me that the loan amounts requested with thousands of dollars higher than the approval amount I previously obtained. The application that was submitted states that it would not be processed if it is incomplete. My application was incomplete, missing key information. The dealership took the position that I was aware that they would shop my credit which was a complete mischaracterization of the matter. Why would I ask them to apply for a loan when I had an approval? They submitted an application to a credit union that I was not affiliated with. There was no permissible purpose to shop my credit, since I had arranged my approval. The states AG, FTC and other regulators are looking into this, due to the serious violations and deceptive practices. My recommendation is to write up an addendum and have them sign off that they will not shop your credit, if you have prearranged financing. More

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Julie was great. I absolutely love my new car. She was patient with me & was very knowledgeable about Honda. I appreciate you Julie Thank you! I absolutely love my new car. She was patient with me & was very knowledgeable about Honda. I appreciate you Julie Thank you! More

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Wolves in sheep clothing. Liars. They tell things to get you in . Towards the end is just a bunch of lies won't be buying another vehicle here. I'll to people go elsewhere.👎 Liars. They tell things to get you in . Towards the end is just a bunch of lies won't be buying another vehicle here. I'll to people go elsewhere.👎👎👎👎👎 More

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Larry Walsh, John Rivera, and Lou from finance couldn't have treated us better. The experience was a pleasure. No pressure, no sales talk other than our specifications. I would advise new buyers to me have treated us better. The experience was a pleasure. No pressure, no sales talk other than our specifications. I would advise new buyers to meet with these gentlemen for the best experience in car buying. More

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They are very good and very professional I recommend them 100% they have good communication with the client 100% they have good communication with the client More

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John Rivera was awesome. Very professional and gave a great deal that met our budget and needs. Very professional and gave a great deal that met our budget and needs. More

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I found them professional and very efficient. I dropped my car off and few hours later I was getting a call back that my car was ready. Just awesome. I dropped my car off and few hours later I was getting a call back that my car was ready. Just awesome. More

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John Rivera have been the most helpful and loyal sales person I have ever dealt with. Ask for John if you want a realizable sales person. He went out his way to pick up documents I was missing from my job person I have ever dealt with. Ask for John if you want a realizable sales person. He went out his way to pick up documents I was missing from my job and picked me up at Enterprise the day I had to return my rental. He goes above and beyond. More

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