John Rivera | Page 4

Great cars clean work environment great customer service friendly work got me exactly what I wanted fast service car I wanted in perfect condition thanks friendly work got me exactly what I wanted fast service car I wanted in perfect condition thanks More

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Buyer beware!Terrible experience! I went there and Buyer beware! Terrible experience! I went there and found the perfect car, agreed upon a price, put a $500 deposit on it and signed a sales agreeme Buyer beware! Terrible experience! I went there and found the perfect car, agreed upon a price, put a $500 deposit on it and signed a sales agreement. There were a few scratches on the car that we’re going to take a few days to fix so they said I could pick it up the following Monday. In the interim, I sold my current car to a co-worker who needed a it for her family, with the expectation that I would be getting a new one and transferring the tags etc on Monday. Saturday, I get a call from the sales guy telling me they are going to sell it to someone else coming from out of state and they are paying more money. What!! This is insane! How is this even possible? I was there in person, put a deposit down and even on the sales agreement, we had Monday as the date of purchase. he said, ultimately they made a mistake in the price and needed to sell it for more because the repair on the scratches were going to cost more than expected. I would’ve bought the car with the scratches in it if that was the case. The salesman told me he explained the issue to the owner and ultimately it was the owners call. He apologized and said he agrees that it’s a messed up thing that happened. He told me he would refund my money but beyond that there was nothing he could do. This experience really screwed me over. it took them almost 2 weeks and many phone calls to refund my deposit, so, I couldn’t put it toward another vehicle till I had the money. I ended up having to rent a car on my credit card to get to work for two weeks before I found another one. I have every single thing documented. text messages, signed agreements, deposit receipts. It all means nothing. None of it legally holds the dealer accountable to sell you the car or make things right. More

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John Rivera a trustworthy Man.Thank you so much for the John Rivera a trustworthy Man. Thank you so much for the privelrege to drive a Honda Civic and thank you also for the second car approved and generou John Rivera a trustworthy Man. Thank you so much for the privelrege to drive a Honda Civic and thank you also for the second car approved and generous deal. We highly recommend. Gracie&James More

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John worked with my husband and I to ensure a perfect car match that met our expectations within our budget! We will definitely request him or Lior for our future car purchases! car match that met our expectations within our budget! We will definitely request him or Lior for our future car purchases! More

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I had a pleasant experience at Honda hopefully this will continue in a town that I keep going for service I will also recommend anyone that I know towards your dealership thank you for everything I hope to continue in a town that I keep going for service I will also recommend anyone that I know towards your dealership thank you for everything I hope to see you once again More

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John Rivera was an exceptional salesman who met all my needs and desires. My experience at this dealership was very helpful and respectful. He was amazing. needs and desires. My experience at this dealership was very helpful and respectful. He was amazing. More

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Jon was great and very personable. He was knowledgeable and very patient with reviewing all our questions several times over. Everything ran smoothly with purchasing our new Honda Pilot! I would definitely and very patient with reviewing all our questions several times over. Everything ran smoothly with purchasing our new Honda Pilot! I would definitely go back to Sloane & have Jon as our sales person!! More

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John was great— very polite and accommodating and helped me get this done quickly. I’d definitely recommend the dealer and John specifically to a friend me get this done quickly. I’d definitely recommend the dealer and John specifically to a friend More

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Bought pre-owned Honda Accord 2017 last week and side trim of center console came off next day. They asked to visit service department which asked me to set up an appointment and order part. I wish they trim of center console came off next day. They asked to visit service department which asked me to set up an appointment and order part. I wish they would offer me some quick fix to issue and resolve the issue by working together. Also observed that footrest mat had a big tear was hidden nicely under paper cover More

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Very helpful. Friendly and clean dealer. I would recommend Sloane Honda to friends and family been coming in an out of here at least once a year. recommend Sloane Honda to friends and family been coming in an out of here at least once a year. More

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