John Michael Rogne

Jim Norton Toyota was great with helping me find a new car at the best price! I highly recommend their sales team and my salesman Jon was awesome in making my time their quick and easy! car at the best price! I highly recommend their sales team and my salesman Jon was awesome in making my time their quick and easy! More

by 88LEERAY Verified Customer Verified Customer

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I received the best experience. The workers there are very good at what they do. The workers there are very good at what they do. More

by KWESIJOSHUA Verified Customer Verified Customer

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Great experience would recommend to anyone looking to purchase a new vehicle John Rogne is a very helpful and professional salesman. purchase a new vehicle John Rogne is a very helpful and professional salesman. More

by JERRYLUSTER Verified Customer Verified Customer

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Love my new car My experience with this dealership was excellent. I was given many great options. I am a new car buyer and they made it really easy. My experience with this dealership was excellent. I was given many great options. I am a new car buyer and they made it really easy. More

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Absolute chaos, lack of professionalism and organization Bullets: - They spent over an hour recreating the sales documents because the first FOUR times they had the wrong information (VIN, Mileage, VEHIC Bullets: - They spent over an hour recreating the sales documents because the first FOUR times they had the wrong information (VIN, Mileage, VEHICLE....THE WRONG VEHICLE, Name, Address, Literally everything) To make it worse, I had to be the one to catch all the incorrect pieces after the finance manager assured me, TWICE, the VIN was correct. It wasn't. - Afterward the sales associate spent nearly 45 minutes looking for the second set of keys, which could've been done while we were doing the paper work with the finance guy, then told me they'd mail them to me since I lived 2 hours away. THEY NEVER FOUND THEM. I had to call them repeatedly over several days to get them to resolve the situation and the only way to get the extra set was to drive all they way out to Tulsa again to get new keys cut, which they refused to reimburse me for (Gas, tolls, and milage). - I thought it was finally over, BUT WAIT, THERES MORE! I waited 3 weeks for my title so I could go register my new truck, it never came in the mail. I called the dealership and THEY COULDN'T FIND MY NAME IN THEIR SYSTEM. Come to find out, they put my name in their system incorrectly; we finally found it by my phone number. So down to the real gem of this part, the reason I never received my title was due to an incorrect address they put on the letter (and title), then THEY NEVER CALLED ME TO LET ME KNOW AND GET IT STRAIGHTENED OUT. So, after finally getting my title, past the 30 day registration window, I went to the tag agency and had to pay penalties for late registration....guess who's stuck with that bill? PHENOMENAL. More

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