Nicholas Craddock
Nicholas Craddock at Jim Norton Toyota Tulsa
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Nicholas Craddock

Finance Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.5
51 Reviews

I was born and raised in Tulsa but spent July 2019 to December 2021 in Jonesboro Arkansas working on a Master of biology. I have a Bachelor of biology with an emphasis in environmental conservation. My wife and I decided to move back to Tulsa after learning we were pregnant. I love cars and everything the outdoors have to offer from hiking to hunting. Our little girl, Evelyn Grace, was born April 2022. I was recently promoted to the Finance department and look forward to helping our customers in my new role.

Dealership Experience

2 yrs, 4 mos

Industry Experience

2 yrs, 4 mos

Languages Spoken

English English

4.5

51 Reviews

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51 Reviews of Nicholas Craddock

April 17, 2024

Dealership Rating
Employee Rating

Once the car was sold, no help afterwards. Never received any copies of my paper work, the sales person did not show me any features of the vehicle, the check was missing from my paperwork for More

by SCARAMBO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 17, 2024

Jim Norton Toyota Tulsa responded

We value our customers feedback, however we cannot identify you by your username and would like the opportunity to address your concerns. Kindly reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

April 13, 2024

Dealership Rating
Employee Rating

Salesman seemed uninterested when arriving and during transaction. Finance manager was over bearing trying to upsell extended warranties etc., despite being told multiple times there is no interest or va More

by LHUDSON955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Benjamin Lineback

Apr 15, 2024

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service.Your concerns are currently under review with our management team. Unfortunately we cannot identify you by your username and invite you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

April 11, 2024

Dealership Rating
Employee Rating

Alva was very responsive to all our questions, and very transparent when it came to negotiating the car price. I strongly recommend working with her! More

by tanvangit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alva Romero

Apr 12, 2024

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

April 09, 2024

Dealership Rating
Employee Rating

I’ve bought new Toyotas from Jim Norton Toyota before. This time I bought a used car and am just as pleased. Helpful, trustworthy group of people. More

by TOPWOPMD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Pinkerton, Connor Langdon , Tyler Davidson

Apr 10, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

April 06, 2024

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Employee Rating

Great experience. Salesman didn’t rush me into a vehicle was patient and kind. Took my interest into consideration and paid attention to detail. Every encounter felt g More

by LASHONDABROWN654
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Jim Norton Toyota Tulsa responded

Lashonda, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

Overall good experience. Everyone was really nice and helpful. Third car I have bought from here More

by MOSSST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Ward, Shaila Juglal

Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

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Employee Rating

The service was good but only after I didn’t accept the first option which they said that the noise was normal…after I argued was when they had another look and “founded” the problem. Now I am still waiti More

by WILLIANSTERRA1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Lineback

Apr 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for providing this feedback about your experience at Jim Norton Toyota. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Employee Rating

Our salesman was the best. We got in and out really fast. I love my new car. More

by GENEVAROBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelton Hines

Apr 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

March 26, 2024

Dealership Rating
Employee Rating

Great buying experience. Austin kept me informed as he received new inventory. He was very helpful throughout the process! More

by NIK5
Recommend Dealer
Yes

Other Employees Tagged: Austin Cummins

Mar 27, 2024

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Austin and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

Dealership Rating
Employee Rating

Fast, efficient and professional! It was a speedy process to get my vehicle checked in...the pit crew concept was expeditious and thorough...and everybody I talked to was very court More

by SCOTTEASTEPP59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Ward

Mar 26, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

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